Frame Product Release Stages¶
Release Stage |
Readiness |
Accessibility |
Public Documentation |
Support |
|---|---|---|---|---|
Tech Preview |
Ready for qualified Proof of Concept (PoC) deployments. |
Requires some assistance or special configuration to enable. |
Public documentation is rarely available. |
Not Officially Supported - Limited assistance from Nutanix Frame Solutions Architecture & Engineering may be available with no formal SLAs. |
Early Access (EA) |
Ready for pilot deployments. |
Self-service. Can be enabled from the UI by most customers. |
Public documentation may not be complete or available. |
Not Officially Supported - Customers may receive assistance from Nutanix Frame Solutions Architecture & Engineering with no formal SLAs. |
Generally Available (GA) |
Ready for production deployments. |
Self-service. Can be enabled from the UI by any customer. |
Public documentation is available. |
Officially Supported - Support with standard support SLAs. |
End of Life (EOL) |
Cannot be used for any deployment. |
May no longer be accessible or usable. |
Public documentation may be archived or removed. |
Not Supported - No longer supported by Nutanix. |
End of Life Features/Components¶
Once a component or feature has reached End of Life (EOL) status, it will no longer be supported by Nutanix. EOL components or features may be inoperative or completely inaccessible by customers within their Frame tenant. Customers are responsible for ensuring that they discontinue use of these components or features prior to the EOL date.
All End of Life (EOL) dates for key Frame components/features are posted below. EOL dates are subject to change at any time.
Frame Workload Operating Systems¶ Operating System
EOL Date
Windows Server 2012 R2
01/31/2022
CentOS 7
01/31/2022
Ubuntu 18.04
01/31/2022
Frame Components/Features¶ Component
Version
Infrastructure
EOL Date
Frame Guest Agent
7.x
N/A
01/31/2022
Basic Profiles
N/A
AWS
01/31/2022
Cloud Connector Appliance (CCA)
2.x
Nutanix AHV
10/31/2020
Box Cloud Storage Connector
N/A
N/A
06/30/2022
Dropbox Cloud Storage Connector
N/A
N/A
06/30/2022
Google Drive Storage Connector
N/A
N/A
07/31/2022
OneDrive Cloud Storage Connector
N/A
N/A
07/31/2022
Frame App¶ Version
Release Date
EOL Date
5.2
12/15/2020
6/30/2021
5.3
12/27/2020
5.4
1/20/2021
5.5
2/10/2021
5.6
3/8/2021
9/30/2021
5.7
4/14/2021
5.8
4/26/2021
5.9
5/19/2021
5.10
5/26/2021
12/31/2021
5.11
6/14/2021
5.12
7/4/2021
6.0
7/28/2021
3/31/2022
6.1
8/12/2021
6.2
8/25/2021
6.3
9/8/2021
6.4
9/28/2021
6.5
10/20/2021
6.6
11/23/2021
6.7
12/2/2021
6.8
12/23/2021
6/30/2022
6.9
1/20/2022
6.10
3/3/2022
6.11
3/3/2022
9/30/2022
Frame Guest Agent 7
As you may be aware from our in-product messaging, we released our new Frame VM-to-Frame Control Plane communication service, Frame Guest Agent (FGA) 8, on April 15, 2021. FGA 8 replaces our legacy service, FGA 7, and brings a number of new features as well as enhancements to performance, scalability, stability, and error-handling.
Since this was a major release, we provided our customers with an ample amount of time to test and validate that FGA 8 is compatible with their environments.
FGA 7 was officially designated End-of-Life (EOL) on January 31, 2022.
Any Frame Accounts still on FGA 7 may not function with the Frame platform (meaning users will not be able to start sessions).
If you have not already done so, you must upgrade any remaining FGA 7 Accounts to FGA 8 immediately. You can verify if your Account is on FGA 7 by going to Dashboard → Sandbox → Version. If your Sandbox version number (after powering on your Sandbox) shows 7.x.y.z, that means the Account is still utilizing FGA 7.
Here are a couple of articles that can help you with the upgrade process:
If you run into any issues or require any assistance with the upgrade process, please create a support case via My Nutanix.