Multiple Monitors

Multi-display configurations are useful for a variety of end user workflows. Frame’s multi-monitor feature allows users to connect up to 4 displays at a time. End users may configure the display order as desired while in the session. This feature is built into Frame App and easily enabled for the browser-based Frame Terminal. We will outline the setup and limitations of our multi-monitor solution below.

Enable Multi-monitor

For customers who are using Frame App, there is no need to enable multi-monitor support in your Frame accounts. Frame App automatically detects that the user has more than one monitor attached to their device and prompts the user if they want to use all of their monitors.

For customers who are only using browser-based Frame Terminal, Administrators can easily enable multi-monitor for their end users by first navigating to the “Settings” page in the account Dashboard. From there, click on the “Session” tab.

../_images/mm_1.png

Scroll down to the “Advanced options” box and enter multiMonitor in the “Advanced terminal arguments” field. Click “Save” in the upper right corner.

../_images/mm_2.png

Voilà! Your end users can now use multiple displays in their Frame session.

Note

The multi-monitor feature requires Frame Display Driver v1.0.10 or above.

Using Multi-monitor

Configuring multiple displays from your Frame session is straightforward and simple. Start by clicking on the Gear menu in the bottom left corner of your screen. Select “Manage displays.”

../_images/mm_31.png

A new window will appear showing the display you’re currently using. Click the “Add” button to add a display.

../_images/mm_41.png

A separate, untitled browser window will appear with the option to “Start Streaming.” First, drag the window to the display you would like to use and fully expand it. Click “Start Streaming.”

../_images/mm_51.png

Once you have added the total number of displays you would like to use, you can configure the position of the displays using the “Manage displays” option from the Gear menu you selected earlier. Click on the desired display and drag it to the correct position.

../_images/mm_61.png

Simply click on a display from the “Manage displays” window to verify your display order. The display you click on will be highlighted with a red outline in the browser window.

../_images/mm_71.png

To disconnect any additional displays, simply close their browser windows. Any applications will automatically be moved back to the main display.

Limitations

Since the Frame platform is accessed via web browser, the following browser-based limitations should be considered. These limitations do not apply to Frame App users.

  • While multiple monitors can be configured as desired horizontally, browser limitations prevent vertical implementations (monitors stacked on top of each other).

  • To move objects such as application windows between displays, the user will need to drag and drop the object to make it partially visible on the next display and then drag from the partially visible portion to the desired display.

  • The end user must resize the new browser window once it appears in order for the display to fill the entirety of the browser window.

  • The end user must click “Start Streaming” when they are ready to use their additional display.