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Private Networking with SGA (Public Cloud)

Customers using public cloud infrastructure can create a Frame account using Frame-managed networking, Private Networking with Streaming Gateway Appliance (SGA) so users can access the Frame workload VMs through the SGA. The Internet-accessible SGA serves as a reverse proxy for Frame sessions between the end users and their Frame workload VMs in the private network. The Frame workload VMs only have private IP addresses. For egress from the workload VMs to the Internet, these workload VMs are configured to communicate directly to the Internet through a NAT gateway in the public cloud infrastructure.

If users must access network resources on-premises or in a private network, a private network connection (e.g., VPN, direct connection, SD-WAN, VPC/VNET peering) with the appropriate routing must be implemented.

note

Customers who choose to create a Frame account in their own managed network where users will access the Frame workload VMs from the Internet through an SGA must follow the networking requirements defined below.

FRP7 Networking

FRP7 is a tcp-based protocol for all communication between the end user and the Frame workload VMs.

Public IaaS - Private Networking with SGA (FRP7)

Public IaaS - Private Networking with SGA (FRP7)

The following table describes the required protocols and ports for Frame accounts using Private Networking with SGA and FRP7 with the commercial Frame control plane.

Source to DestinationSource IP addressDestination FQDN(s)Protocol/port
Workload VMs to Frame PlatformPublic IP addressgateway-external-api-prod.frame.nutanix.com
img.console.nutanix.com
img.frame.nutanix.com
prod-kds-5683567dcbd60804cb34.s3.us-east-1.amazonaws.com
assets.console.nutanix.com
downloads.console.nutanix.com
logging.console.nutanix.com
download.visualstudio.microsoft.com
tcp/443 (HTTPS)
Workload VMs to Frame PlatformPublic IP addresscch.console.nutanix.comtcp/443 (HTTPS, WSS)
End user to Frame PlatformPublic IP addressconsole.nutanix.com
img.frame.nutanix.com
img.console.nutanix.com
cpanel-backend.console.nutanix.com
terminal-prod.frame.nutanix.com
logging.console.nutanix.com
login.console.nutanix.com (for Frame IdP, if used)
tcp/443 (HTTPS)
SGA VMs to Frame PlatformPublic IP addresscpanel-backend.console.nutanix.com
gateway-external-api-prod.frame.nutanix.com
tcp/443 (HTTPS)
End user to SGA VMPublic IP address*.<CUSTOMER SGA FQDN> resolving to public IP (or private IP) addresstcp/443 (HTTPS, WSS)
SGA VM to Workload VMPrivate IP addressDynamic private IP address within VPC/VNETtcp/443 (HTTPS, WSS)

FRP8 Networking

FRP8 is a udp-based protocol for all communication between the end user and the Frame workload VMs.

Public IaaS - Private Networking with SGA (FRP8)

Public IaaS - Private Networking with SGA (FRP8)

The following table describes the required protocols and ports for Frame accounts using Private Networking with SGA and FRP8 with the commercial Frame control plane.

Source to DestinationSource IP addressDestination FQDN(s)Protocol/port
Workload VMs to Frame PlatformPublic IP addressgateway-external-api-prod.frame.nutanix.com
img.console.nutanix.com
img.frame.nutanix.com
prod-kds-5683567dcbd60804cb34.s3.us-east-1.amazonaws.com
assets.console.nutanix.com
downloads.console.nutanix.com
logging.console.nutanix.com
download.visualstudio.microsoft.com
tcp/443 (HTTPS)
Workload VMs to Frame PlatformPublic IP addresscch.console.nutanix.com
messaging.console.nutanix.com
tcp/443 (HTTPS, WSS)
End user to Frame PlatformPublic IP addressconsole.nutanix.com
img.frame.nutanix.com
img.console.nutanix.com
cpanel-backend.console.nutanix.com
terminal-prod.frame.nutanix.com
logging.console.nutanix.com
login.console.nutanix.com (for Frame IdP, if used)
tcp/443 (HTTPS)
End user to Frame PlatformPublic IP addressmessaging.console.nutanix.comtcp/443 (HTTPS, WSS)
SGA VMs to Frame PlatformPublic IP addresscpanel-backend.console.nutanix.com
gateway-external-api-prod.frame.nutanix.com
tcp/443 (HTTPS)
SGA VMs to Frame PlatformPublic IP addressmessaging.console.nutanix.comtcp/443 (HTTPS, WSS)
SGA VMs to Frame PlatformPublic IP addressstun.console.nutanix.comudp/3478
End user to SGA VMPublic IP address*.<CUSTOMER SGA FQDN> resolving to public IP (or private IP) addresstcp/443 (HTTPS)
End user to SGA VMPublic IP addressSGA VM-specific public IP (or private IP) addressudp/3478 and tcp/3478 (optional)
SGA VM to End userPublic IP addressEnd user-specific public IP addressudp/49152-65535
SGA VM to Workload VMPrivate IP addressDynamic private IP address within VPC/VNETudp/4503-4509
Workload VM to SGA VMPrivate IP addressSGA VM-specific private IP addressudp/49152-65535