Frame Guest Agent (FGA) 8.x Installation

FGA 8.x Prerequisites

Before upgrading your Frame account to use FGA 8.x, review the following prerequisites and ensure they are met:

  • Review network configuration requirements for FGA 8.x for your specific network configuration.

  • If the Frame account contains one or more utility servers, a maintenance window should be scheduled. Administrators will need to upgrade the FGA on each Utility server and reboot each Utility server.

FGA 8.x Installation

To install FGA 8.x, follow the procedure below.

  1. Download FrameGuestAgentInstaller from the downloads section of My Nutanix.

  2. Run installer.

  3. Review installation options and accept the license agreement. Click “Install”.

../../../_images/fga_install1.png
  1. Click “Close” when install is complete and reboot the instance.

../../../_images/fga_install2.png

FGA 8.x Installation with Proxy

To install FGA 8.x in an environment which utilizes a proxy, follow the procedure below.

  1. Download FrameGuestAgentInstaller from the downloads section of My Nutanix.

  2. Run installer.

  3. Review installation options and accept the license agreement, be sure to check the “Configure Proxy Settings after install” box. Click “Install”.

../../../_images/fga_proxy1.png
  1. Once the FGA installation is complete, you will be presented with an opportunity to configure and test the proxy settings.

../../../_images/fga_proxy2.png

Proxy Settings:

  • Server: The IP of the desired proxy server.

  • Port: The desired traffic port on the proxy server.

Optional Installation Methods

FGA supports custom installation parameters in the form of installation switches.

../../../_images/fga_detail.png

Open command line using administrator privileges.

Parameter

Description

Example

/install | (/uninstall)

Installs or uninstalls FGA software bundle.

FrameGuestAgentInstaller-2.x.x.x.exe /install

/passive

Displays minimal UI without prompts during install.

FrameGuestAgentInstaller-2.x.x.x.exe /passive

/quiet

Hides UI during install.

FrameGuestAgentInstaller-2.x.x.x.exe /quiet

/norestart

Suppresses any attempts to restart.

FrameGuestAgentInstaller-2.x.x.x.exe /norestart

/log logtext.txt

Instructs installer to log installation details to the specified file.

FrameGuestAgentInstaller-2.x.x.x.exe /log logtext.txt

Troubleshooting

If at any point in the FGA upgrade process you run into errors or a validation step fails, please create a support case.