Getting Started with Frame App

Setting up Frame App for your client base is simple and can be done in a few steps. The following guide will outline where/how to install Frame App, how Frame App handles updates, how to navigate through Frame App, and much more. Use the links below to jump to different sections of this guide, if needed.


Frame App installation and setup is uncomplicated and should only take a few minutes.

  1. First, navigate to the Xi Frame downloads page. Note: You will be prompted to log in with your My Nutanix account if not already signed in.

  2. Find the latest Xi Frame App version for your desired operating system.

  3. Your download should automatically begin. Once completed, run the file to start the installation process.

  4. Follow the prompts, you will be asked to define the directory where you want the application installed.

  5. Click “Finish” after running through the installation wizard.



Once installed, Frame App will automatically check for updates every time you launch it. You will be prompted to update your version of Frame App if any newer versions are available.

To check your version of Frame App, simply navigate to the “Help” menu and select “About.”


Using Frame App

To launch Frame App from your local machine, simply click on the icon:


Using Frame App is simple, and there are only a few differences from using Frame in a web browser.


The menu options and definitions are as follows:

  • Frame > Quit Frame: Closes the window. If you select this option while in a session, your session will only disconnect. You will still be able to access your session by relaunching Frame App. This is different than closing the session. See our glossary for a more detailed explanation.

  • View > Reload: Reloads the window. Performs the same action as the “refresh” button in a web browser.

  • View > Show Certificate: This window displays SSL connection and certificate information.

  • View > Toggle Full Screen: Enables/disables full screen mode.

  • History> Back/Forward: The Frame App equivalent of the back and forward buttons in a modern web browser.

  • Help > About: Provides information about Frame App including version number and a link to our EULA.

  • Help > Preferences: Opens the “Preferences” window where administrators can set the startup URL for Frame App. We will describe this in more detail in the next Frame App guide.

Now that you have successfully installed Frame App and understand the basics, you can move on to the Frame App Configuration Guide.