Frame Platform Releases 2021

v2.103.1 (December 25, 2021)

Frame Console

Added:

  • Automatic backups can now be configured with a frequency between 1 and 24 hours.

  • Customer Administrators can now allow Launchpad users to download Frame App from their Launchpads by enabling this capability from Customer > Update > Settings in the Frame console.

  • An assigned persistent desktop can be unassigned (and assigned again later to another user).

  • Administrators can specify a CIDR when enabling RDP Debug mode on a powered off workload VM.

Fixed:

  • For BYO Networking accounts on Azure and AWS, the Administrator no longer specifies the DNS Servers in Dashboard > Settings > Domain Settings, as the DNS servers are specified in the Azure VNET and AWS VPC DNS options.

  • Additional security and reliability fixes.

Frame Gateway

Fixed:

  • For BYO networking on AWS or Azure, Frame will not modify the DNS options of a customer-managed virtual network.

  • When migrating workload VMs from FGA 7 to FGA 8, custom server scripts will be saved to the workload VM after upgrading to FGA 8.

  • When a sysprep fails during a publish for domain-joined Frame accounts, the publish will fail immediately (and Frame Gateway will not attempt to retry a publish).

  • Reliability fixes and performance optimizations.

v2.102.9 (December 23, 2021)

Frame App 6.8

Added:

  • Upgraded Chromium Embedded Framework (CEF) to use Chromium 95.

Fixed:

  • Frame App crashes when Advanced USB redirection is enabled and a mass storage device is plugged in or removed.

  • Additional reliability fixes for Advanced USB redirection.

Frame Terminal 6.8

Fixed:

  • Inability to reconnect to a Frame session with a multi-monitor device.

  • Reliability and supportability fixes

Frame VM Setup v1.4.6.6 (December 13, 2021)

Frame Agent 1.4.9.0

Fixed:

  • If Microsoft Storage Spaces SMP service and/or Disk Defragmenter service are disabled and Sandbox, Utility server, Persistent Desktop, profile, or Personal Drive sizes must be increased, Frame Guest Agent will enable the services at session start to resize the disk volumes and then disable the services again. If neither of these two servers can be enabled, the user will still be able to start a Frame session.

  • Reliability fixes.

Frame VM Setup v1.4.6.5 (December 7, 2021)

Frame Agent 1.4.8.0

Added:

  • Windows environment variables session_start_time and max_session_duration and registry keys HKCU\Environment\session_start_time and HKCU\Environment\max_session_duration to allow session start time and max session duration to be visible within a Frame session.

  • Frame checks if the Windows interactive logon is enabled in the workload VM and returns an error if the Windows interactive login is enabled. The Frame session cannot start if Windows interactive login is enabled.

Fixed:

  • Reliability fixes.

Frame Guest Agent 8.2.5.0 and Frame Credential Provider 1.10.0

Fixed:

  • Reliability fixes.

v2.102.0 (December 3, 2021)

Frame Console

Added:

  • Application Mode 2.0 (Early Access) can be enabled through a slider in an Application Launchpad, in Session Settings.

  • Administrators can set a prefix of up to 6 characters for non-domain-joined instances under Dashboard > Settings.

Fixed:

  • Account Administrators can view virtual networks in Dashboard > Settings > Networking.

  • List of customers, organizations, accounts, and Launchpads are sorted alphabetically when specifying a role in SAML2 Permissions.

  • User volume backups table is not visible in Mozilla browser.

  • User volume backups are sorted in descending order of date/time.

  • Additional reliability fixes.

Frame Gateway

Fixed:

  • Cloud Account status change (disconnect and connect) will generate messages in Notification Center.

  • Reliability fixes and performance optimizations.

Frame App 6.7

Added:

  • Added main menu to Frame App for Linux.

  • Users can disable auto update in Frame App for Linux.

Fixed:

  • Frame App for Linux windows focus changes after update dialog appears for IGEL OS.

  • Frame App for Windows installer includes USB filter driver 1.1.0 (reliablity fixes).

  • Frame App for Windows handles the workflow when USB devices (while being redirected) are physically detached from the endpoint and then reconnected.

  • Users can continue working in their Frame session after users cancel a print request.

  • When the Escape key is pressed and held in full screen mode, Frame App will exit full screen (if not in kiosk mode). If Frame App is configured for kiosk mode, then Frame App will exit.

Frame Terminal 6.7

Fixed:

  • Users can download files using the File Download feature using Firefox with Frame Remoting Protocol 8.0.

Streaming Gateway Appliance 3.3.0 (December 2, 2021)

Added:

  • UDP network statistics available on SGA management portal.

  • SSH_MGMT_PUB_KEY configuration variable for setting management user public SSH key, if required, added to SGA configuration file.

  • Support for manual deployment on Microsoft Azure.

  • SGA management portal assets are included in the SGA image in situations where the SGA has limited Internet access.

Fixed:

  • Handling of a configuration parameter value containing spaces.

  • Optimized WebRTC relay scalability.

v2.101.1 (November 24, 2021)

Frame App 6.6

Added:

  • Show the USB device vendor ID and production ID in the list of USB devices that are available for redirection.

Fixed:

  • When a mobile phone is plugged into the local endpoint via USB, the images can be viewed in Windows Photo Viewer within the Frame workload VM through Advanced USB redirection.

  • Application installation no longer fails when user preferences cannot be saved.

  • Auto update no longer switches constantly between the download window and the main Frame App window.

  • Frame App now detects if more than one instance of Frame App is running and warns the user that specific features, like Advanced USB redirection, will not work.

  • For Frame App for Linux installation, application installs in the “/usr/bin” directory.

  • For Frame App for Linux, user is able to use the Windows key and an arrow key at the same time to move the application windows within the session.

  • For Frame App for Windows installer, prompt the user to restart their local machine if the Virtual USB Filter Driver is updated.

  • Additional reliability fixes.

Frame Terminal 6.6

Added:

  • Show/hide stats can now be enabled/disabled on the Windows login screen (domain-joined instances) via the Frame Gear icon.

  • Debug information can be copied from the Advanced Session Stats window when Clipboard Integration is disabled.

Fixed:

  • Chrome browsers plugged into Ubuntu endpoints now recognize plugged-in USB devices.

  • FRP8 sessions now support Session Roaming (can be disconnected and resumed from a different location) which was previously only available in FRP7 sessions. (Requires FGA 8.2.4 or greater.)

Frame Console

Added:

  • In Dashboard > Audit Trail > Session Trail, administrators can view events associated with a session.

v2.101.0 (November 18, 2021)

Frame Console

Added:

  • Frame administrator can increase the disk of an assigned persistent desktop VM, up to 512 GB.

  • Frame administrator can publish a specific Sandbox backup within a Frame account.

Fixed:

  • When accessing a Utility Server via Frame Remoting Protocol, the end user timezone is no longer applied in the Utility Server. Utility Server timezone is configured within the Utility Server OS.

  • Create Organization window closes when the Cancel button is selected.

  • Account names properly word wrap in the Dashboard.

  • Additional reliability fixes.

Frame Gateway

Fixed:

  • Servers with an active session that are waiting to be terminated (due to a publish or a terminate request) are not considered as available for a new session request.

  • Ability to revert to the previous instance type when a request to change instance type fails due to resource limitations.

  • For auto-deployment of SGA on Azure, the NAT Gateway is attached to the SGA VNet/subnet. For customers using Frame Remoting Protocol (FRP) 8 (Early Access), only one SGA VM can be used at this time.

  • DNS/DHCP settings are not changed for public cloud BYO (customer-managed) networks when domain join instances feature is enabled.

  • Additional reliability fixes.

v2.100.0 (November 4, 2021)

Frame Gateway

Added:

  • Auto-deployment of SGA in public cloud for BYO networking Frame accounts will allow the SGA configuration to use a subset of the VNET or VPC CIDR containing the Frame workload VMs.

Fixed:

  • Improve reliability of deleting Azure subnets for Frame accounts created using Frame networking.

  • Improve reliability of deleting persistent desktop image backups in Azure.

  • AHV Cloud Service is available only when both Prism Central and Prism Element respond to Frame Platform.

  • Additional reliability fixes.

Frame Console

Added:

  • Session close reasons are now accessible in Session Trail by hovering over the Session ID.

  • SAML2 attribute can now be referenced in SAML2 Permissions rules using either FriendlyName or Name.

Fixed:

  • Maintain the sort order of the list of accounts in the Account Selector dropdown (under the Frame administrator’s name) when additional accounts are retrieved.

  • Additional reliability fixes.

Frame VM Setup v1.4.4.1 (October 28, 2021)

Frame Agent 1.4.7.0

Fixed:

  • Reliability fixes.

Frame Guest Agent (Server) 8.1.20.0

Fixed:

  • Frame Remoting Protocol 8 reliability fixes.

Frame Guest Agent Tools 0.9.3.0

Added:

  • Revised versions of FrameADHelper, FrameProxyHelper, FrameScriptHelper, and FrameSysprepHelper tools in C:\ProgramData\Nutanix\Frame\Tools.

v2.99.0 (October 21, 2021)

Frame Gateway

Fixed:

  • Encrypt AWS EBS volume when auto-deploying SGA VM.

  • Exception handling when Frame Guest Agent disconnects during the process of closing the session.

  • Exception handling when an instance type change request fails and need to rollback to the original instance type.

  • Domain-joined sandbox server name is preserved when restoring the Sandbox from a backup.

  • Performance optimizations and reliability fixes.

  • Quarantine security groups are no longer created for BYO networking in AWS or GCP.

  • Frame accounts to be created on an existing Azure VNET (BYO Networking).

Added:

  • If the Frame Guest Agent does not register with Frame Platform within 10 minutes of workload VM booting, reboot the workload VM.

Frame App 6.5

Added:

  • Frame App supports HTTP Basic Authentication of users.

Fixed:

  • Clicking “Save” in preferences menu of Frame App would not apply preferences.

  • Frame App for Linux audio output disabled even though speaker icon indicates audio output is enabled (for FRP8).

  • Frame.exe is now signed before inclusion in the Microsoft Installer package.

  • Some Frame App for MacOS users would see an error ERR_SSL_CLIENT_AUTH_CERT_NEEDED, requiring the users to continue by clicking the continue link.

Frame Terminal 6.5

Added:

  • Users can now select desired media device (camera and microphone) for FRP8 sessions.

Fixed:

  • Displaying the wrong display resolution at session start when the auto layout feature is used.

  • Default pixel ratio saved for the primary monitor in the local preferences database.

  • Pixel ratio and display scaling sent from Terminal to Frame Guest Agent.

  • Improve ability for Frame Terminal to handle management protocol disconnections between Frame Terminal and the messaging.console.nutanix.com (for FRP8).

Frame Console

Added:

  • Administrators can now enable FRP8 in Frame accounts on AHV. Administrators must still ensure the remaining prerequisiets for FRP8 are met.

  • Administrators can enable RDP for all server types (Start Debug Mode).

Fixed:

  • Administrators can terminate an organization entity when there are no cloud accounts attached on the organization.

  • Users with the Sandbox Administrator and Utility Server Administrator role can access the Sandbox and Utility Server pages from the Dashboard, respectively.

  • The computed number of Sandbox backups now equals the number of Sandbox backups listed in Dashboard.

  • Frame account name is verified to ensure the special characters {, }, [, ], ", and ' can not be saved.

Frame VM Setup v1.4.3.5 (October 11, 2021)

  • Frame Agent 1.4.5.0

Fixed:

  • Unable to start workload VMs and sessions on non-English Windows 10.

  • Unable to start sessions when Frame user password expires.

  • Frame Credential Provider 1.8.2.0

  • Frame Guest Agent (Server) 8.1.9.0

  • Frame Guest Agent Tools 0.9.2.0

  • Overlay File Service 1.4.403.0

v2.98.0 (October 7, 2021)

Frame Console

Added:

  • In Dashboard > Servers page, an administrator can start a Stopped server, stop a Running server (with the option to wait to power off until the session is finished), and force stop (power off even if the user is in session) a workload VM.

  • In Dashboard > Servers page, domain-joined workload VMs joined to the Windows domain are now marked with a badge.

Fixed:

  • Performance optimizations in retrieving Audit Trail and Sandbox page data.

v2.97.0 (September 29, 2021)

Frame Gateway

Fixed:

  • Allow BYO Azure cloud account validation when public IP addresses are not allowed to be provisioned.

  • Under specific situations, Gateway would report publish was successful when the workload VMs did not successfully reach Running status.

Frame Terminal 6.4

Added:

  • For Application Launchpad sessions, clarified the “Last Application Closed” dialog text.

  • Display the connection type (UDP versus TCP) in Advanced Statistics when FRP 8.0 is used.

Fixed:

  • Actual bandwidth used between Frame Terminal and Frame Guest Agent is now reported in Frame UI (e.g., Session Trail), instead of estimated maximum allowed bandwidth.

Frame App 6.4

Added:

  • Users can opt out of installing the Nutanix Virtual USB driver on their local Windows endpoints via a checkbox in the installer GUI.

  • Administrators can opt out of installing the Nutanix Frame Virtual USB driver on the local Windows endpoint using the silent installation argument INSTALL_DRIVERS=OFF. Default is “ON”.

  • Administrators can opt out of Frame App for Windows sending error reports to Nutanix using the silent installation argument SEND_ERROR_REPORTS=OFF or by setting the Group Policy Object SEND_ERROR_REPORTS to OFF. Default is “ON”.

Fixed:

  • Frame App for Windows installer would fail if preferences database was in use.

  • Frame App for Windows installer would fail if the user name had spaces or Unicode characters.

Frame Console

Added:

  • Administrators can backup all volumes at once (Enterprise Profiles, Persistent Desktops).

  • Administrators can reboot a Sandbox in one step rather than needing to toggle power on a Sandbox.

  • Administrators can enable/disable webcam functionality in Session Settings.

  • Administrators can enable/disable Advanced USB redirection in Session Settings.

  • Administrators can configure the Windows hostname prefix (up to 6 characters) in Settings > Domain Settings that is used when the workload VMs are joined to the domain.

Fixed:

  • Dashboard > Volumes backup list was not updated immediately after a user volume was created or deleted.

  • When starting a backup in Dashboard > Volumes, administrators were unable to interact with the Volumes page.

  • Report the Free Space of a volume to 2 decimal places (to the nearest hundredths of a GB).

  • Account administrators were unable to update the basic information (“Basic info”) associated with a Frame account.

  • After a user was invited through Frame IdP (Basic username/password), the invited user was not visible in the user list.

Streaming Gateway Appliance 3.2

Added:

  • Additional logging to enable better troubleshooting of TURN authentication workflows (Frame Remoting Protocol 8.0).

  • Configurable STUN server address to use for external public IP address discovery (optional STUN_SERVER SGA variable, defaults to stun.console.nutanix.com).

  • iperf3 network performance measurement tool now included in SGA disk image.

  • Explanatory tooltips for troubleshooting tools in the web management application.

Fixed:

  • Removed deprecated cryptographic primitives to enhance SSH server security.

  • Improved compliance with web management application standards.

  • Resolved an issue with losing manually-configured public IP address, if STUN server is unreachable.

v2.96.0 (September 9, 2021)

Frame Gateway

Added:

  • Frame-provisioned AWS elastic load balancers are now tagged.

  • Auto-deployment of an SGA cluster in Azure now provisions a NAT Gateway, rather than relying on a public IP per SGA instance.

  • Ability to migrate Frame accounts using FGA 7.X and server customization scripts to FGA 8.X.

Fixed:

  • AWS VPCs are not automatically deleted when Frame acccounts created using Frame-provisioned VPCs in a private network configuration are terminated.

  • Optimized data retrieval in REST API for single server and servers list.

  • Correct Frame Guest Agent type is used when an existing master image is re-imported into Frame.

  • Performance and stability fixes.

Frame Terminal 6.3

Added:

  • Terminal session statistics now displays the connection type (TCP or UDP) for Frame Remoting Protocol (FRP) 8.0.

Frame App 6.3

Added:

  • Frame App now uses Chromium 92 as part of its Chromium Embedded Framework.

  • For Frame App for Windows, customers can use Windows GPOs to set the settings Startup URL (STARTUP_URL), Clear Cache on Startup (CLEAR_CACHE_ON_STARTUP), Check for Updates (CHECK_FOR_UPDATES_ON_STARTUP), and generic USB redirection (ADVANCED_USB) in the Windows registry under HKEY_CURRENT_USER\SOFTWARE\Nutanix\Frame\Preferences or HKEY_LOCAL_MACHINE\SOFTWARE\Nutanix\Frame\Preferences. All keys are REG_SZ. If these values are set, the user will not be able to modify the preferences within Frame App.

Fixed:

  • With Frame App for Linux running on IGEL OS, auto-layout option for multiple monitors now properly maximize the windows in all attached monitors.

  • Frame App for Windows installer restarts the Windows endpoint even if the installation was started with /norestart option.

  • Stability fixes for Frame App for Linux.

Frame Console

Added:

  • Clone a Sandbox from one AHV cluster to another AHV cluster (“AHV Cloud Accounts”) in Dashboard.

  • Schedule persistent desktop wake up based on the days of the week, in addition to time of day.

  • Frame Administrator can now enable RDP access for Sandbox, Utility Server, and shadow and production workload VMs for debugging purposes.

Fixed:

  • Prevent special characters from being entered in the first name and last name fields of the user.

  • Additional stability and user experience fixes.

Streaming Gateway Appliance 3.1

Added:

  • Improved reliability in automatic provisioning of Let’s Encrypt-issued TLS certificate when automatically provisioning SGAs in public cloud.

  • SGA now communicates with Frame STUN service (stun.console.nutanix.com, via udp/3478) to automatically obtain the SGA’s public IP address. SGA public IP address can be set by using the PUBLIC_IP_ADDRESS SGA configuration variable.

Frame VM Setup v1.3.5.0 (August 30, 2021)

  • Frame Agent 1.3.5.0

  • Frame Guest Agent (Server) 8.1.7.0

  • Frame Credential Provider 1.5.2.0

  • Frame Guest Agent Tools 0.8.0.0

  • Overlay File Service 1.4.403.0

v2.95.0 (August 26, 2021)

Frame Gateway

Added:

  • Support the ability to clone a Sandbox from one AHV cluster to another AHV cluster (“AHV Cloud Accounts”).

Fixed:

  • Issue where the persistent desktop instances are changed to different instance types that were not the instance type of the original production pool.

  • Enterprise profile volume in AWS deleted when the volume failed to attach.

  • Performance and stability fixes.

Frame Terminal 6.2

Added:

  • Improved logging for file uploads/downloads for both Frame Remoting Protocol (FRP) 7.0 (WebSocket) and 8.0 (WebRTC).

Frame App 6.2

Added:

  • Improved logging for file uploads/downloads for both FRP 7.0 (WebSocket) and 8.0 (WebRTC).

  • Frame App for Windows now includes a USB filter driver, which is required for generic USB remoting. Please note that with Frame App for Windows 6.2 and greater, a reboot is now required after install. Due to the new reboot requirement, Frame App for Windows 6.2 will not be distributed as an auto-update release.

  • New Frame App Installer argument ADVANCED_USB (default value “ON”). Set to “OFF”, if using Frame Guest Agent (FGA) 7.23.X and 8.0.X with USB HID support. For FGA 8.1 or greater, value of “ON” enables generic USB remoting.

Fixed:

  • Frame App Installer would not remove preferences database on uninstall.

Frame UI

Added:

  • Account Administrators can now reassign a running persistent desktop to a different user by specifying the identity provider and email address of the user who is assigned to the persistent desktop (as long as the persistent desktop is not in use).

  • Keyboard mappings to support Belgium French and Belgium Dutch languages (fr-BE and nl-BE).

  • Automatic backup option (in addition to manual backup by users and administrators) for persistent desktops.

  • Slider to enable Frame Remoting Protocol 8.0 (WebRTC) in Network Settings for Frame accounts created using public IP addresses (not applicable for Frame accounts created in private networking or private networking with SGA modes).

Fixed:

  • Session reports not sortable by day.

  • Moved “Promote domain user to local admin” slider from Session Settings to Domain Settings and display only for domain-joined persistent desktop accounts and when “Require login with domain user account” is enabled.

  • Frame administrators could increase the Default Capacity max past the allowed max capacity and were allowed to try and save the setting.

  • Issue handling SAML2 Authentication Response messages containing specific characters.

  • Additional stability and user experience fixes.

Streaming Gateway Appliance 3.0

Added:

  • Support for both FRP 7.0 (WebSocket) and 8.0 (WebRTC).

    • TURN server (udp/3478 and tcp/3478) for WebRTC support.

  • Improved management and monitoring features

    • Public web service (https://mgmt.<base domain>/) with:

      • WebRTC TURN authentication endpoint for TURN-relayed sessions.

      • SGA version report (/_frame_sga_version) endpoint for use by troubleshooting tools which can be disabled.

      • Endpoints not explicitly defined will return HTTP response code 404 (Not Found) and not a default web page.

    • Private web service (http://<private IP address>:8888/, configurable port)

      • Monitoring and troubleshooting dashboard

      • SGA health check endpoint (/_frame_sga_health) for use by load balancers

  • SGA 3.0 VMs are now provisioned as persistent VMs.

v2.94.0 (August 13, 2021)

Frame Gateway

Added:

  • Support the ability for Frame Administrators to reassign a persistent desktop to a different user.

Fixed:

  • Performance and stability fixes.

Frame Terminal 6.1

Added:

  • Support for Application Mode 2.0.

Frame App 6.1

Added:

  • Support for Application Mode 2.0.

  • Application logs Session ID to Frame Platform to improve supportability.

Fixed:

  • Issue where the Preferences database is locked by the operating system.

Frame UI

Added:

  • Account Administrators can reassign a persistent desktop to a different user by specifying the identity provider and email address of the user who is assigned to the persistent desktop. User must have already logged in once and have the proper authorization role (SAML2 Permission) to access the persistent desktop.

  • Account administrators can manage backups for all persistent desktop in the Frame account.

Fixed:

  • Error message appears after a master image is registered successfully.

  • When a Task is in progress, the End time displays the wrong value.

  • “Admin close session” event added to the Audit Trail only when the session is closed by an administrator.

  • Ability to see all eligible accounts in the Clone Sandbox dialog window.

  • Additional stability and user experience fixes.

v2.93.0 (July 29, 2021)

Frame Gateway

Fixed:

  • Issue where Session failed to start error message is displayed when launching a Persistent Desktop that is in maintenance mode.

Frame Terminal 6.0

Fixed:

  • Issue where caps lock may not be passed into Frame session from certain keyboards.

  • Issue where error message pops-up when sound is turned off via Frame session toolbar when actively playing multimedia in session.

  • Issue where initiating a print job of more than two documents consecutively via Frame PDF printing would fail.

Frame App 6.0

Fixed:

  • Issue where installation parameters for Frame App for Windows does not properly apply.

  • Silent installer argument FORCE_CHANGE_PREFERENCES changed to FORCE and prevents users from changing the Preferences values after installation.

Frame UI

Fixed:

  • Issue for customers using Samsung DeX where the bottom of the Launchpad and subsequent session resume/quit controls are not visible.

  • Additional stability fixes.

Deprecated:

  • Removed the ability to create a Frame account on public cloud infrastructure, referencing a private VPC ID when selecting Frame networking, Public network. Frame administrators can create a Frame account in an existing VPC/VNET using the BYO Networking option.

v2.92.0 (July 15, 2021)

Frame Gateway

Fixed:

  • Provide error messages to the Frame Administrator when: (1) the maximum number of persistent desktops in a Frame account is exceeded and (2) for FGA 8.0, there are failures in publishing domain-joined instances due to Active Directory misconfiguration.

  • Additional performance optimizations and stability fixes.

Frame UI

Added:

  • The Close Session by administrator event is added to the Audit Trail.

Fixed:

  • Issue where a user is unable to create a folder in the Quick Launch Launchpad.

  • Flickering popup in the Notification Center > Tasks page, when an administrator hovers over the “?” icon.

  • Error reason is not displayed when the Sandbox backup deletion operation fails because the backup is in use.

  • Allow a Launchpad user to backup their persistent desktop.

  • Ensure that changes to the instance type name are properly saved and retrieved from Frame Platform.

  • Frame Guest Agent 8.0 upgrade wizard user experience

  • Additional stability fixes.

Deprecated:

  • Removed Advanced Protocol Optimizations under Session Settings.

v2.91.0 (July 5, 2021)

Frame Terminal 5.12

Fixed:

  • Issue where macOS X num lock key (Clear key) is not registering within the Frame session. On a macOS keyboard with a 10-key pad, the Clear key can be used like Num Lock on a Windows keyboard while in a Frame session.

  • Multi-monitor support for Microsoft Edge (Chromium).

Frame App 5.12

Fixed:

  • Application icon not rendering in taskbar on Ubuntu 16.04 or greater (Frame App for Linux).

  • Issue where prior version of Frame App must be uninstalled in order to perform a silent install with Preferences arguments. With Frame App 5.12 installer, use the silent installation argument and value of FORCE_CHANGE_PREFERENCES="ON" to override the existing user preference settings when executing a silent install.

v2.90.0 (July 1, 2021)

Frame Gateway

Fixed:

  • Prevent administrators from terminating the Sandbox during publishing.

  • Additional stability fixes.

Frame UI

Added:

  • Notification banner at the top of the Account Dashboard indicating that the account is to be terminated on a specific date/time.

Fixed:

  • Account Name can be up to 50 characters in the Create Account wizard.

  • VM capacity column adjusted in order for minimum, buffer, and maximum VM values to be visible.

  • Additional performance fixes.

v2.89.5 (June 29, 2021)

Frame Gateway

Fixed:

  • Issue where Sandbox cannot be powered off while workload pool management tasks are running.

  • Issue where a Sandbox clone fails and Frame Platform must rollback the target Sandbox to the image prior to the cloning operation (Frame Guest Agent 8.0 only).

  • Issue during the Sandbox cloning process, the backup of source Sandbox image was not linked to the source Frame account (Frame Guest Agent 8.0 only).

v2.89.4 (June 25, 2021)

Frame UI

Fixed:

  • Bug where Quick Publish for Accounts deployed on public cloud cannot be enabled in Account Settings.

  • Bug when attempting to view Task Info on a system-initiated task in Notification Center, Frame UI returns an internal server error.

v2.89.0 (June 17, 2021)

Frame Gateway

Added:

  • Improved session handling with mounting/unmounting of personal drives and enterprise profile disks.

  • Improved domain registration process for auto-provisioned Streaming Gateway Appliances on Azure.

  • Enhanced error handling of public IaaS API exceptions.

Frame UI

Added:

  • Improvement: Users will see a prompt instructing them to wait to start a new session until their personal drives/enterprise profile disks have detached from their previous session.

Fixed:

  • Removed normal automated events (mounting/unmounting of disk events) to reduce unnecessary events from the audit trail.

  • Optimized the Create Account wizard for slow networks.

  • Corrected issue with scheduled (automated) backups.

  • Minor end user experience optimizations.

v2.88.6 (June 14, 2021)

Frame Terminal 5.11

Added:

  • New dialog window for idle timeout session close.

  • Administrator can hide network bandwidth and latency indicators on the Frame Status Bar using Advanced Terminal Arguments disableBandwidth and disableLatency, respectively.

Fixed:

  • Session statistics not correctly updated when network conditions change.

Frame App 5.11

Added:

  • Enabled ability to perform silent installs with 4 parameters (STARTUP_URL, CLEAR_CACHE_ON_STARTUP, CHECK_FOR_UPDATES_ON_STARTUP, and FORCE_CHANGE_PREFERENCES).

v2.88.0 (May 27, 2021)

Frame Gateway

Added:

  • Added support to the Frame Guest Agent 7.X to 8.X upgrade process for Persistent Desktop accounts.

  • Added the ability to revert a Sandbox with FGA 8.X to FGA 7.X using a pre-migration Sandbox backup.

Fixed:

  • Enabled FGA 8.0 to support Active Directory passwords with special characters.

Frame UI

Added:

  • Added a Task page, within the Notification Center, which consolidates reporting of tasks across all Frame Accounts for which the user has administrative privileges.

  • Added support for Chrome OS, as a new endpoint OS, within keyboard profile mapping tables.

Fixed:

  • Fixed an issue where the Frame Account Dashboard may not show the latest status unless the browser is refreshed.

  • Fixed an issue where the administrator would not be able to save the layout of application icons when using Application folders within Application Launchpads.

Frame Terminal 5.10

Fixed:

  • Fixed an issue where Frame Terminal does not know when the keyboard layout is changed within the workload VM during a Frame session.

Frame App 5.10

Fixed:

  • Fixed an issue where Frame App incorrectly displays an empty list of USB devices.

v2.87.10 (May 20, 2021)

Frame Terminal 5.9

Fixed:

  • Addressed issue with session inactivity timer being reset unexpectedly due to a recent Chrome optimization feature that degrades the performance of Chrome browser tabs that are in background.

  • Fixed issue where Frame Print-to-PDF fails to execute when attempting to print multiple documents simultaneously.

Frame App 5.9

Fixed:

  • Addressed issue where users are only able to exit full screen mode when they are in their individual Frame sessions. Prior to this fix, if they are in full screen mode and not currently in a Frame session, they had to reconnect to their existing Frame session or start a new session to exit full screen mode.

v2.87.0 (May 6, 2021)

Frame Gateway

Added:

  • Support for AWS gp3 volumes for new Frame accounts and newly created enterprise profile disks and personal drives. gp2 volumes will be replaced with gp3 volumes on existing Frame accounts when workload VMs are recreated (e.g., publish, terminate the Sandbox). Existing gp2 personal drives and profile disks will stay as gp2 volumes. What is gp3?

Fixed:

  • Persistent Desktop VMs can be created in a pre-created VPC/VNET (e.g., BYO Network).

Frame UI

Added:

  • When an Azure volume fails to attach to a production workload VM at session start, the reason is shown in the Session Trail.

v2.86.7 (April 27, 2021)

Frame Terminal 5.8

Fixed:

  • CTRL + mouse wheel scrolling now zooms in and out correctly.

  • CTRL + V and 10-key number pad now works correctly in Chrome OS.

Frame App 5.8

Added:

  • Disable/enable auto-update within Preferences.

  • Improved logging capabilities.

Fixed:

  • Hide USB devices with no vendor or product name from the USB device display.

v2.86.0 (April 15, 2021)

Frame UI

Added:

  • Customers can configure custom keyboard shortcut mappings and international keyboard layouts between the endpoint keyboard (Windows, macOS, and Linux) and remote VM, under session settings.

  • Administrator can change the instance type for a persistent desktop account (Sandbox), after account creation, and on a per persistent desktop basis (once the persistent desktop is assigned to a user), on all supported infrastructures.

  • Administrator can set an Advanced Terminal Argument forceVideoBufferTime=<50-1000ms> to add video stream buffering, if they have users with limited network resources and high network jitter.

  • Optimized the loading of Dashboard tables to improve responsiveness.

Frame Gateway

Added:

  • Frame Guest Agent 8.0 upgrade now available for selected customers and Frame Accounts.

Fixed:

  • Improved reliability of enterprise profile/personal drive volumes attachments.

Frame Terminal 5.7

Added:

  • Administrator can configure the amount of time when the max session timeout warning is displayed to the user before max session timeout is reached using Advanced Terminal Argument lastMinutesWarningTimeout=<minutes>.

  • Optimized the loading of assets to improve responsiveness.

Fixed:

  • Fixed Safari mobile detection issue that prevented iOS device users from starting sessions.

  • Changed the splash screen message when connecting to a workload VM “Connecting to your session is taking longer than expected…”

Frame App 5.7

Added:

  • Users can now set a preference to automatically clear the local user cache on Frame App start up.

Fixed:

  • Addressed an autolayout issue where the remote desktop windows not mapping correctly to appropriate physical monitor.

v2.85.0 (March 18, 2021)

Frame UI

Added:

  • Users accessing Frame with Microsoft Internet Explorer 11 and Edge Legacy will be shown an IE11/Edge deprecation message. Microsoft Chromium-based Edge is supported.

  • Added ability for Launch Links and Progressive Web Applications (PWAs) to allow users to quit sessions after disconnecting and enforce automatic logout of the user when a session is closed.

Fixed:

  • When cloning Sandbox or Utility Server images from a Frame account, only display the Frame accounts created in the same cloud account in the “clone to” list.

Frame Gateway

Updated:

  • All newly created Frame accounts with Frame networking (private networking with or without SGA) and BYO Networking in public cloud will use Workload Cloud Connector Appliance (WCCA) 3.0 to improve reliability. Existing Frame accounts in public cloud with WCCA 2.X will be migrated on a case-by-case basis.

  • Improved error handling during image creation in AWS.

Fixed:

  • Addressed the inability to delete the AWS VPC, under certain conditions, when terminating a Frame account.

  • Fixed Sandbox cloning in the domain-joined instance scenario where the source Sandbox disk is smaller than the destination Sandbox disk.

  • Additional fixes to improve handing of infrastructure provider errors.

v2.84.3 (March 8, 2021)

Frame Terminal 5.6

Fixed:

  • Frame App (Ubuntu): Corrected the display of the title bar for Unicode strings.

  • Fixed the inability to resume a session when a user starts up a Frame session to the same workload in two or more browser tabs (or in two separate browser instances), disconnects in one browser tab, and then is unable to resume the session.

  • Addressed case where a modifier key state is not recognized by Frame Terminal during the start of a Frame session or resumption of a session.

v2.84.0 (March 4, 2021)

Frame UI

Added:

  • Added option in a persistent desktop Frame account to powered on persistent desktops at a certain time of the day. Persistent desktops will power off after a configurable amount of inactivity.

  • Added organization name in conjunction with the account name in the Sandbox/Utility Server image Clone function.

  • Added organization and account names in conjunction with the Launchpad name in the role-based access control authorization rules.

Fixed:

  • List all workload VMs under Dashboard > Status.

Frame Gateway

Updated:

  • Updated platform components to latest framework versions

v2.82.1 (January 29, 2021)

Frame UI

Added:

  • Added option for persistent desktops in a persistent desktop Frame account to stay powered on after sessions are closed so they will not be powered off. New “keep instances running” option under Capacity.

Frame Gateway

Added:

  • Early Access Feature: Bring your own template images for AWS, Azure, and GCP public clouds (requires BYO public cloud subscription).

v2.81.0 (January 14, 2021)

Frame UI

Added:

  • Enabled support for two or more cloud accounts of the same public cloud provider (e.g., AWS, Azure, and GCP)

  • Secure Anonymous Token metadata available in Sessions analytics report

Fixed:

  • Account Support role can close sessions

Frame Platform Releases 2020

v2.80.0 (December 12, 2020)

Frame UI

Added:

  • On account creation, one Sandbox and one production pool of the specified instance type is created. Administrator must specify the initial number of production VMs (default of 1). Additional production pools can be added under Capacity.

Fixed:

  • Account Support role can backup, restore, and delete profile disks and personal drives.

v2.79.5 (November 30, 2020)

Frame Terminal 5.1

Added:

  • Enable USB HID support (Early Access) for Frame Terminal (Linux and macOS, Chrome browser only) and Frame App (Linux, macOS, and Windows).

Fixed:

  • Addressed Chrome browser autoplay policy that prevented video streaming to automatically start when using Frame Session API.

v2.79.3 (November 19, 2020)

Frame UI

Added:

  • Released new user roles: Account/Organization/Customer Auditor.

v2.79.0 (November 5, 2020)

Frame UI

Added:

  • Released new user roles: Account Support, Account/Organization/Customer Analytics, Account/Organization/Customer Security Administrator, Sandbox Administrator, Utility Server Administrator, Launchpad Administrator.

  • Session trail now displays reason for failed sessions.

Fixed:

  • Dates and times are all in UTC timezone

Frame Gateway

Added:

  • For persistent desktop accounts, utility server instance type can be changed.

v2.78.0 (October 15, 2020)

Frame UI

Added:

  • Email notifications from Notification Center based on info, warning, and error levels.

  • One-click Streaming Gateway Appliance (SGA) provisioning in high availability setup for AWS, Azure, and GCP Frame accounts.

  • Expanded Secure Anonymous Token (SAT) role-based access control for token generation at organization and customer entity levels.

Fixed:

  • Analytics start and end date criteria matches results (all dates/times in UTC)

Frame Gateway

Added:

  • Multi-cloud domain name registration (AWS and GCP)

Frame App 4.5.0

Fixed:

  • Persist the user’s selected keyboard layout (language) used in a Frame session for subsequent sessions.

v2.77.0 (September 15, 2020)

Fixed:

  • Addressed issue persisting profile data and Windows Credential Manager credentials for non-DJI enterprise profiles.

Frame Terminal

Added:

  • Persist the user’s selected keyboard layout (language) used in a Frame session for subsequent sessions.

Fixed:

  • Fixed issue with in-session statistics not being displayed in Firefox.

  • Fixed issue not displaying resolution dialog on mobile devices.

v2.75.0 (August 28, 2020)

Frame UI

Fixed:

  • User can now opt out of selecting a vGPU profile when configuring instance types for AHV Cloud Accounts.

Frame Gateway

Fixed:

  • Addressed platform performance degradation in the component responsible for communication with infrastructure provider gateways.

  • When a Customer or Organization Administrator creates a Frame account, if their IaaS provider returns a VPC limit error, the error will be displayed to the administrator and the Frame account will not be created.

v2.74.0 (August 13, 2020)

Frame UI

Added:

  • Customers can now add/delete/modify AHV instance types from within the AHV Cloud Accounts.

  • For Nutanix AHV customers, administrators can replace the image of an existing Sandbox with a master OS image from the master OS image library.

Fixed:

  • Addressed issue with elasticity scheduler not changing min and buffer values per Active Capacity definitions.

Frame Gateway

Fixed:

  • Addressed the ability for personal drives to autogrow in size.

Frame Terminal

Fixed:

  • Addressed video stream freezes in Chrome browser.

v2.73.0 (August 6, 2020)

Frame UI

Added:

  • Early Access Feature: Private Networking with SGA. When creating a Frame account using Frame Networking and Microsoft Azure, an administrator can now specify that the account use Private Networking with automatic Streaming Gateway Appliance (SGA) creation. When using Private Networking, Frame instances do not have public IP addresses, which usually requires that end users connect to the Azure infrastructure via VPN or a private network connection in order to establish Frame sessions. When an SGA is deployed, it serves as a single public IP address for all Frame instances, allowing end users to connect to Frame without a VPN even with Private Networking enabled. For more information on Early Access Features, please see the Early Access Features documentation.

  • New events have been added to Notification Center when an AWS availability zone in AWS region is unavailable.

Frame Gateway

Fixed:

  • Minor bug fixes and performance improvements

v2.72.0 (July 31, 2020)

Frame UI

Added:

  • Early Access Feature: Private Networking with SGA. When creating a Frame account using Frame Networking and Google Cloud Platform, an administrator can now specify that the account use Private Networking with automatic Streaming Gateway Appliance (SGA) creation. When using Private Networking, Frame instances do not have public IP addresses, which usually requires that end users connect to the GCP infrastructure via VPN or a private network connection in order to establish Frame sessions. When an SGA is deployed, it serves as a single public IP address for all Frame instances, allowing end users to connect to Frame without a VPN even with Private Networking enabled. For more information on Early Access Features, please see the Early Access Features documentation.

  • Customers using Nutanix AHV clusters can add more than one master OS image per image family (e.g., Windows 10, Windows Server 2016, Windows Server 2019). Administrators can select from one of these registered master OS images during Frame account creation.

  • Audit trail is now sortable and searchable across all columns.

Fixed:

  • Addressed bring your own VPC and VNet validation issues.

Frame Gateway

Fixed:

  • Session report generator now runs nightly at midnight UTC to be consist with other Analytics reports.

v2.71.0 (July 24, 2020)

Frame UI

Added:

  • Bring your own VPC or VNET and create a Frame account in a designated subnet.

Fixed:

  • Disable ability to clone a sandbox or utility server image between different cloud infrastructures (e.g., AWS to Azure, Azure to AHV, AHV to GCP, etc.).

  • For clarity, renamed headers within the CSV files downloaded from Analytics.

v2.70.0 (July 16, 2020)

Frame UI

Added:

  • Administrator can disable domain-join configuration of a Frame account in Dashboard Settings.

Fixed:

  • Analytics graph date ranges can be set to a maximum of 6 months.

Frame Terminal

Added:

  • Frame session automatically updates the timezone in the virtual machine based on the user’s browser locale.

Fixed:

  • Improved streaming performance and reliability.

  • Modified the inactivity timeout algorithm to address when two or more monitors are used.

v2.66.2 (June 19, 2020)

Frame UI

Fixed:

  • Resolved an issue that could cause Test Drive account creation to fail.

v2.66.1 (June 19, 2020)

Frame Gateway

Fixed:

  • Increased timeout for Cloud Service health checks, which should resolve some edge cases that resulted in custom bring-your-own Cloud Accounts becoming unavailable unexpectedly.

  • Resolved an issue with resizing disks on AHV when a machine image had a virtual CD attached.

  • Resolved a race condition when using Personal drives or Enterprise Profiles on Google Cloud Platform that could cause a disk to fail to attach on session start.

v2.66.0 (June 18, 2020)

Frame UI

Added:

  • Default images can now be managed through the Dashboard after adding an AHV cluster as a Cloud Service. Any virtual machine with the MasterTemplate value assigned to it can be made a default machine image for a particular OS.

  • Additional Virtual Networks can now be selected when using an AHV cluster as a Cloud Service. When viewing the Cloud account properties, it will now retrieve a list of all available virtual networks and allow them to be selected for future use.

  • When users that are connecting via custom launchers (Launch Links or PWA links), they are now displayed in the User Activity list.

v2.64.2 (June 8, 2020)

Frame UI

Added:

  • Improved Test Drive workflow.

v2.64.1 (June 8, 2020)

Frame Gateway

Fixed:

  • Resolved an issue which could cause backups to not be properly cleaned up when retiring an account.

v2.64.0 (June 3, 2020)

Frame Gateway

Fixed:

  • Improvement: Improved error handling on AWS when provisioning an instance fails due to unavailable resources.

  • Improvement: Changing sandbox or utility server instance types on GCP is now more robust. A few edge cases involving GPUs were resolved which could cause this operation to fail.

v2.63.1 (May 28, 2020)

Frame UI

Added:

  • Added the Early Access Feature badge to Enterprise Profiles if domain settings are not configured.

v2.63.0 (May 28, 2020)

Frame Gateway

Fixed:

  • Resolved an issue using Google Cloud Platform on account creation if a VPC already exists.

  • Resolved an issue where a session could be marked as inactive before it is fully closed, causing the session close request to get canceled and leaving it in a bad state.

  • Resolved an issue when starting an instance on AHV where it would improperly report that the target VM could not be found.

Frame UI

Fixed:

  • Improvement: Optimized security token delivery for administrator with very large numbers of accounts. Login times should be significantly lower in those circumstances.

Added:

  • New Early Access Feature: Enterprise Profiles now work on accounts that are not joined to a domain. Previously, Enterprise Profiles only worked in accounts that were added to a domain, and when users were authenticating in Windows through Active Directory. Now Enterprise Profiles can be enabled on any account without the requirement for Active Directory. Please see the notes on Enterprise Profiles in our documentation.

Frame Terminal

Fixed:

  • Resolved a minor display issue with the remaining session time in the Frame bar.

  • Resolved a rare error which could cause streaming to fail on session start.

  • Resolved an issue which could cause changes in Quality of Service settings to not be applied.

  • Resolved an issue with resuming a session when multiple monitors are in use.

v2.62.2 (May 23, 2020)

Frame UI

Fixed:

  • Resolved an UI issue with tabs not being displayed properly in the Analytics page of the Dashboard.

  • Resolved an issue where attempting to reboot an instance from the Status page of the Dashboard could throw an error.

  • Improvement: Removed some unnecessary messages from the Notification Center. Notification Center clutter due to Personal Drive or Profile Disk volumes attaching and detaching should be eliminated.

v2.62.1 (May 22, 2020)

Frame Gateway

Fixed:

  • Improved error handling when hitting Azure account quota limits, such as exceeding VNet or vCPU limits on a BYO Azure account.

Frame UI

Fixed:

  • Cloning between Image Families was never intended to be supported. It has now been disabled.

v2.62.0 (May 21, 2020)

Frame Gateway

Fixed:

  • Resolved an issue with terminating instances on AWS that could cause the termination task to never complete.

  • Resolved a rare issue where resources could be orphaned during publish.

  • Resolved some issues with Personal Drive and Profile Disk volumes not being detached correctly at the end of a user session. Profile Disk and Personal Drive volumes should now be detached with much greater reliability.

  • Resolved an issue where an account could be stuck in terminating for a very long time.

  • Resolved an issue where the first time an admin attempted to download a session report, it would not work. It now works the first time.

Added:

  • Improved error handling for Azure.

  • Improved behavior when changing the instance type of a Sandbox or Utility server fails due to insufficient resources or unsupported instance type.

Frame UI

Fixed:

  • Removed inapplicable profile settings from accounts using Nutanix AHV infrastructure.

  • Resolved some display issues with Disk Usage in Analytics

Added:

  • Added the new Notification Center in the Dashboard UI. You will find the Notification Center at the top right in all Dashboard pages. It includes information about current and historical actions (such as powering on / off an instance), as well as detailed information about any errors that may have been encountered. There is also a new Notification Center page in the Dashboard UI with an expanded view.

  • Improved the UI for security token expiration.

  • If an account is using a custom (BYO) Cloud Account, that Cloud Account is now shown on the Account Summary page in Dashboard.

  • Various minor text changes.

v2.61.3 (May 20, 2020)

Frame Terminal

Fixed:

  • Resolved an issue where the video stream could freeze in certain circumstances when using Chrome with Hardware Acceleration enabled.

  • Resolved an issue related to DPI scaling in Google Chrome

  • Resolved an issue where changing video settings with YUV444 enabled could cause significant problems with the video decoder.

v2.60.8 (May 7, 2020)

Frame UI

Fixed:

  • Hotfix: Some improvements to Private Streaming (Private Networking with SGA).

  • Hotfix: Resolved an issue with messaging when publishing an account.

v2.60.7 (May 4, 2020)

Frame UI

Fixed:

  • Resolved an error that would appear if an end user had a QuickLaunch Launchpad which contained applications from a Launchpad they could no longer access.

v2.60.4 (May 4, 2020)

Frame UI

Added:

  • Early Access Feature: Private Networking with SGA. When creating a Frame account using Amazon Web Services, an administrator can now specify that the account use Private Networking with automatic Streaming Gateway Appliance (SGA) creation. When using Private Networking, Frame instances do not have public IP addresses, which usually requires that end users connect to the AWS infrastructure via VPN in order to get sessions. When an SGA is deployed, it serves as a single public IP address for all Frame instances, allowing end users to connect to Frame without a VPN even with Private Networking enabled. For more information on Early Access Features, please see the Early Access Features documentation.

v2.60.0 (Apr 24, 2020)

Frame Gateway

Added:

  • Added support for the France Central datacenter on Azure.

  • Improvements:

    • Handling the attaching of personal drives and enterprise profile disks in AHV substantially improved.

    • When using AHV, we now interface with the Prism Element API wherever possible. This provides numerous performance and reliability improvements over using Prism Central APIs for some tasks.

Fixed:

  • Resolved an issue with AHV when publishing an account that has an Active Directory configuration that could cause new VMs to not fully start.”

  • Resolved a race condition where a task could be issued a cancel command after it had completed. This could cause future tasks to fail as the cancel command was pending.

Frame UI

Added:

  • Improvement: Administrators can now see when a user has accessed the Audit Trail.

Frame Terminal

Added:

  • Improvement: Microphone icon is highlighted when in an active state from the Frame session.

Fixed:

  • Resolved an issue where streaming would freeze while attempting to reconnect to a session.

  • Resolved an issue where customers using Italian for their input language would see an “a” instead of the “@” symbol.

  • Resolved an issue where end users would sometimes see a gray screen after connecting to a session.

v2.59.0 (Apr 16, 2020)

Frame Gateway

Added:

  • Improvements:

    • Improved incident handling which should result in fewer unnecessary publish cancellations.

    • When a cloud resource reported that there was insufficient capacity, such as an Availability Zone in AWS or Azure did not have enough capacity to provision a particular instance, we now handle this better over long time periods.

Fixed:

  • Resolved an issue with Google Cloud Platform (GCP) which could arise if a GCP Cloud Account was removed too quickly after terminating the last Frame Account associated with it.

  • Resolved an issue with permissions with Google Cloud Platform

Frame UI

Added:

  • Improvements:

    • Improved error messaging.

    • Number of named users can now be viewed in the Organization and Account analytics pages as well as the Customer analytics page.

    • Personal Drive and Persistent Desktop backups are now more organized in the user profile page.

    • General UI improvements for the “Advanced” tab of the user profile page. SAML2 assertions passed to Frame are now visible from this tab.

Fixed:

  • Resolved an issue that could cause sandbox or utility servers to continue running when a trial expires

  • Resolved an issue where administrators could not edit certain fields in application settings.

v2.58.2 (Apr 13, 2020)

Frame Gateway

Fixed:

  • Frame on AHV: Resolved an issue where Prism Elements would report that it was successful in stopping a virtual machine, but the virtual machine was still on. We now check for this circumstance and issue a force-stop command if the VM did not actually stop.

Frame IMG

Fixed:

  • Resolved an authorization issue when configuring SAML2 when trying to use POST instead of HTTP-Redirect.

v2.58.0 (Apr 9, 2020)

Frame Gateway

Added:

  • Improvements:

    • Increased robustness of instance provisioning during both publishing and capacity increases when resource limits have been reached.

    • If, when starting an instance that is already provisioned but is stopped, an availability zone reports it is out of resources, Frame will now try to find an already provisioned instance in a different availability zone to start.

    • Improved messaging to the user when resource limits are reached.

Frame UI

Added:

  • New Feature! Users can now see their SAML assertions and copy their JWT token to their clipboard from the “Advanced” tab of their user profile page.

Fixed:

  • Resolved a few connected issues which could cause a publish action to appear to be in the wrong state on the Dashboard after completing successfully.

  • Resolved an issue where customer entities could not be terminated.

Frame IMG

Fixed:

  • Resolved an issue which could result in an error when attempting to integrate with an Identity Provider on Frame.

v2.57.3 (Apr 6, 2020)

Frame Gateway

Fixed:

  • Resolved a possible race condition during publishing which could cause too many instances to be provisioned, and some instances to be orphaned and not cleaned up.

v2.57.0 (Apr 2, 2020)

Frame Terminal

Added:

  • New Early Access Feature: Best Quality (YUV444) encoding can now be enabled for accounts to be used by default on all sessions. Contact support to enable this for your account.

Frame UI

Fixed:

  • Resolved an issue where admins attempting to sort sessions by public IP in the Status page of Dashboard would receive an error.

  • Resolved an issue which could cause invited users who had not yet accepted their email invitation to not populate in the Users section of the Frame UI.

  • Resolved an issue where the Audit Trail listed under the “Activity” section of Dashboard would not display correctly after clicking “Load More.”

  • Resolved an issue where Volumes list in Dashboard would not display more than 100 rows.

Added:

  • Administrators can now change application icons from the application settings dialog found in the Sandbox/Utility Servers page.

Frame Gateway

Fixed:

  • Resolved an issue on AHV where an instance wouldn’t be terminated if a volume was still attached.

  • Resolved an issue where publishing an accounts sandbox to production could improperly leave behind a backup of the sandbox.

Added:

  • Added support for the Finland and Salt Lake City datacenters on Google Cloud Platform.

  • Improvements:

    • Frame Gateway now handles volume detaching actions in a more efficient manner.

    • Improved handling of resource limitations for GCP and AWS-based accounts.

    • Improved UI feedback when updating Active Directory (Domain) settings.

    • Increased robustness of DNS record registration for instances with public addresses.

    • When using Google Cloud Platform and changing a Sandbox or Utility Server to a new instance type, we now handle out-of-capacity responses from Google better.

v2.56.1 (Mar 27, 2020)

Frame UI

Added:

  • Improvements: General UI improvements specifically relating to the display of tables.

Frame Gateway

Fixed:

  • Resolved an issue which could cause instances, specifically Persistent Desktops, to not shut down in a timely manner when not in use.

  • Resolved an issue which would occasionally cause publishes to time out.

  • Resolved an issue where, if an account admin decided to terminate their Sandbox while a publish was in process, could cause the Sandbox to become essentially unrecoverable. If this unlikely event occurs, we now properly process requests in the correct order.

  • Resolved an issue with Azure where some events could rarely be marked as “finished” when they had in fact failed.

v2.56.0 (Mar 26, 2020)

Frame Terminal

Added:

  • Improvement: Many attributes about a user’s session are no longer cached. This should resolve several issues that could potentially arise which required clearing the cache to resolve.

Fixed:

  • Resolved an issue which could cause resuming a session to fail.

  • Resolved an issue where window size adjustments were not being applied if they were made while a session was loading.

  • Resolved an issue where active applications would no longer be visible from the Gear menu upon resuming a session.

Frame UI

Fixed:

  • Resolved a Dashboard layout issue which only occurred on Safari browsers.

  • Resolved an issue with Frame Dashboard where the “Volumes” section would not properly display available volumes.

v2.55.4 (Mar 23, 2020)

Frame Gateway

Fixed:

  • Resolved an issue which prevented some users from being able to start sessions.

v2.55.2 (Mar 19, 2020)

Frame UI

Fixed:

  • Resolved an issue which was preventing some available datacenters from displaying properly during Cloud Service Creation.

Frame Gateway

Fixed:

  • Resolved an issue with Google Cloud Platform where publishing would fail if it received an insufficient capacity notification from Google. It will now retry provisioning of affected servers in different availability zones when this occurs.

  • Resolved an issue where an existing VPC that has a Workload Proxy in it would not be cleaned up if an admin moved their Frame account to a new VPC.

  • Resolved an issue which could cause a request to not have a correct status, causing it to fail.

  • Resolved an issue which would cause Elasticity Analytics to display incorrect information.

Hotfix (Mar 12, 2020)

Frame UI

Fixed:

  • Resolved an issue which caused the “Audit Trail” section of account Dashboards to stop working for some accounts.

v2.55.0 (Mar 12, 2020)

Frame UI

Added:

  • Improvements:

    • Greatly improved performance and stability of the Elasticity Analytics view in Dashboard.

    • Improved status messaging in some circumstances when initiating a session.

Fixed:

  • Resolved an account validation issue which allowed customers to select a combination of overlapping network options.

Frame Gateway

Added:

  • Improvements:

    • Some actions on Google Cloud Platform were not being throttled, which could cause too many requests to be issued at once. We now throttle those requests to guarantee they complete in a timely fashion.

    • Changed how Active Directory configuration is handled on the backend which should prevent issues with some possible edge cases.

    • Improved reboot time for VMs on GCP-based accounts.

    • Backend security improvements.

  • AWS Hong Kong datacenter (ap-east-1 region) is now available on Frame.

Fixed:

  • Resolved an issue which could cause VMs to continue running if a publish was automatically canceled due to cloud infrastructure resource limits.

  • Resolved a race condition when starting an instance that could cause the Frame back end to not properly record the instance start time, affecting elasticity calculations.

Frame Server

Fixed:

  • Resolved a potential issue where sometimes a session would not close correctly after idle timeout when an account is joined to a domain.

  • Resolved several display issues for Domain Joined accounts using Windows 10.

Hotfix (Mar 6, 2020)

Frame UI

  • Resolved an issue which caused permission issues for Launchpad Users accessing the platform with the Basic (username/password) IdP.

v2.54.0 (Mar 6, 2020)

Frame UI

Added:

  • Improvement: General UI improvements.

Fixed:

  • Resolved a possible race condition when displaying or searching the session trails in the Activity section.

Frame Gateway

Added:

  • Improvements:

    • Simplified user volume (Enterprise Profiles, Personal Drive) detach at end of session, resolving some edge-cases and possible race conditions.

    • Increased the timeout value of some operations on session close to ensure clean shutdowns.

Fixed:

  • Resolved an issue with AHV-based accounts where VMs would not fully terminate on session close.

  • Resolved an issue that could prevent a Sandbox or Utility server backup from being deleted.

v2.53.0 (Feb 28, 2020)

Frame UI

Added:

  • Improvement: Audit Trail no longer includes trivial actions, such as users switching Launchpads.

Frame Gateway

Added:

  • Improvements:

    • Changed how authentication tokens handle time zones to accommodate some edge cases.

    • If publishing on Google Cloud Platform cannot succeed due to insufficient resources, the publish will fail with a notification of why.

Fixed:

  • Resolved an issue when terminating a Frame workload VM that had a personal or Enterprise Profile drive attached.

  • Resolved an issue where a user could attempt to publish when the account Sandbox was in a state where that was not possible.

Frame Terminal

Added:

  • General UI improvements.

Fixed:

  • Resolved an issue with Windows where middle-clicking in the Launchpad view would open a 4-way scrolling pan.

v2.51.0 (Feb 13, 2020)

Frame UI

Fixed:

  • Resolved an issue with the “Analytics” page of the Dashboard where updated date ranges would not populate on the elasticity graphs.

v2.50.2 (Feb 4, 2020)

Frame Terminal

Added:

  • Improvements:

    • Previously, clipboard integration was bidirectional by default. We now allow you to choose between local-to-VM only, VM-to-local only, or bidirectional clipboard integration.

    • General security improvements.

Fixed:

  • Resolved an issue with the Quality of Service “buffer time” setting where adjustments made to the setting were not consistently being applied.

v2.50.0 (Jan 31, 2020)

Frame UI

Added:

  • Improvements:

    • The account Dashboard “Summary” page now displays the account’s “pool status.”

    • Performance for elasticity graphs on the “Analytics” page of the dashboard has been improved for high volume accounts with large amounts of data.

    • The “Pending requests” view in Customer/Org/Account and Dashboard views is now collapsible.

    • Frame will no longer auto-adjust maximums for production pools when encountering Cloud Service capacity limits.

Fixed:

  • Resolved an issue with Azure-based account creation where the final selected disk size was not displayed in the same fashion as the AWS and GCP account creation dialogs.

Frame Gateway

Fixed:

  • Resolved some issues that could occur when adding additional datacenters to a BYO AWS cloud service.

v2.49.2 (Jan 20, 2020)

Frame UI

Fixed:

  • Resolved an issue where enabling the “Personalize” option in the Secure Anonymous access provider playground would do nothing.

  • Resolved an issue where administrators could not apply custom session settings to Sandbox or Utility Servers.

  • Resolved an issue where the Status page would not display servers if we did not yet know the machine name for any particular server.

  • Resolved an issue where cloud storage integrations would not properly mount to user sessions.

v2.49.0 (Jan 17, 2020)

Frame Terminal

Fixed:

  • Resolved an issue where session statistics were displayed in an incorrect location when using high DPI displays

Frame Gateway

Added:

  • Improvement: Changed how Personal drives are detached on session end to allow post-session scripting to be more reliable.

Fixed:

  • Resolved an issue that could occur when trying to start a Persistent Desktop machine on Azure

  • Resolved an issue with AWS-based accounts where sessions would be terminated before users could connect to them.

  • Resolved an issue with Azure-based accounts where sessions would fail to start.

v2.48.0 (Jan 9, 2020)

Frame UI

Fixed:

  • Resolved an issue where not all available data centers would display when attempting to add to an established cloud account.

v2.47.1 (Jan 3, 2020)

Frame Server

Fixed:

  • Resolved an issue where certain scaling ratios could potentially cause Frame to stream a blank black image.

  • Resolved an issue with Domain Joined instances where display scaling wasn’t being respected at the login screen.

  • Resolved an issue with Domain Joined Instances where display would not scale properly.

  • Resolved an issue on GPU-backed instances where high GPU usage could occur even when no applications were using the GPU

  • Resolved a race condition which could potentially cause a production instance to stay running when it should be stopped.

Frame Platform Releases 2019

v2.47.0 (Dec 26, 2019)

Frame UI

Fixed:

  • Resolved an issue where new instance types added to an account would not be recorded in “Audit Trail” under “Activity.”

  • Resolved an issue where different timestamps on events from different sources could lead to incorrect sequencing in audit trails.

Added:

  • Improvements:

    • General UI Improvements.

    • Admins can now filter user activity by date range with date selector.

Frame Gateway

Fixed:

  • Resolved an issue that could occur when changing the VNET/VPC CIDR on Persistent Desktop accounts.

  • Resolved an issue where, if an instance that was starting failed to acquire an IP address, it could cause future instance starts to automatically fail.

  • Resolved a race condition on AWS when starting multiple instances that could result in some instances having incorrect instance data, such as incorrect IP addresses.

  • Resolved an issue on AWS instance start that could cause it to reboot continuously over a short period of time.

Added:

  • Improvement: Improved backend workflows to handle new AWS vCPU limits in a cleaner fashion.

Frame Terminal

Fixed:

  • Resolved an issue where printing would not work for users accessing Frame from Mozilla Firefox.

  • Resolved an issue with touch input where certain touch sequences would be misinterpreted by the Frame terminal.

v2.46.0 (Dec 19, 2019)

Frame UI

Added:

  • Improvements:

    • An adjustment has been made when provisioning new instances that prevents some timeouts or excessive provisioning times when there are a large number of applications onboarded for that account.

    • Added instance type information to Session Trails page which is accessible from Dashboard.

    • Added search function with multiple filter options to Session Trails page which is accessible from Dashboard.

    • General UI Improvement to date range selector.

Frame Gateway

Added:

  • Improvements:

    • Improved backend error handling for multiple Frame components.

    • Persistent Desktop accounts are now backed up before switching VPC on AWS, GCP, and AHV-based accounts.

    • Improved backend performance for disk attachment in accounts using Personal Drives and Enterprise Profiles features.

Fixed:

  • Resolved a rare issue with attaching Profile and Personal drives on Google Cloud Platform.

  • Resolved an issue where sessions were still able to run while a Persistent Desktop account was switching to a different VPC.

  • Resolved a possible race condition when closing a session on Google Cloud Platform.

  • Resolved a possible timing collision error when two session starts occurred at the same time on Google Cloud Platform.

  • Resolved an issue with stale sessions that could occur if an AHV Cloud Service became unavailable or disconnected when there were active sessions running.

  • Resolved an issue where canceling a publish would result in orphaned or suspended VMs in the Frame backend.

  • Resolved an issue that could prevent instances that have public IP addresses from properly registering that IP address with DNS.

  • Resolved an issue where accounts with private networking enabled would fail account creation.

  • Resolved an issue with getting IP addresses from Prism in certain circumstances.

Frame Server

Fixed

  • Resolved an issue which only occurred on accounts using Domain Joined Instances where users could not print from their session.

  • Resolved a potential issue with retrieving the correct maximum vertical resolution on some GPU backed instance types.

  • Resolved an issue on Google Cloud Platform which could cause production instances to share computer names, breaking trust relationship with Active Directory.

  • Resolved an issue which could cause a session to be reported as open or closing even when the session had closed correctly.

  • Resolved an issue in application mode where the background was sometimes not displayed.

  • Resolved an issue where Frame Server would attempt to prepare a VM stream in scenarios where this was not possible.

  • Resolved an issue where disconnecting and reconnecting in quick succession can cause the video encoder to fail to initialize.

  • Resolved an issue where GPU encoder issues would cause sessions to close automatically without attempting to re-initialize encoder.

  • Resolved an issue where Profile Disks/Personal Drives would not attach to sessions correctly on GCP-based accounts.

v2.45.4 (Dec 3, 2019)

Frame UI

Fixed:

  • Resolved an issue where some Utility Servers would not show the correct system status in Dashboard.

  • Resolved an issue where the timezone drop-down menu would not display properly from the “Capacity” page in Dashboard.

v2.45.3 (Dec 2, 2019)

Frame Gateway

Added:

  • Improvement: Relaxed some timeouts when configuring AHV as a cloud service.

v2.45.1 (Nov 29, 2019)

Frame Gateway

Added:

  • Improved handling of Active Directory errors when publishing or starting instances.

Fixed:

  • Resolved an issue on Azure where disks would not be cleaned up if provisioning of a VM failed due to a quota or resource limit (such as number of cores, IP addresses, etc.)

  • Resolved an issue on AHV where the active instance count could become incorrect in the event that a start, stop, or terminate action failed.

  • Resolved an issue that could rarely cause multiple instance start tasks to back up, resulting in slow completion of requests.

  • Resolved an issue on Google Cloud Platform where some customers were unable to concurrently use Enterprise Profiles and Personal Drives, as they would both be attached to the instance with the same disk name.

Frame UI

Added:

  • New Feature! Added a new Sessions tab to the Activity section of the Dashboard. This will display the following information about sessions: Workload ID of the instance the session connected to, the Session ID (which is useful for directing Support to investigate issues with a certain session), the user that connected, what kind of session it was (Sandbox, Utility, Production), the instance type, the start and end times, and the duration.

  • Improvement: Removed production sessions from the Audit Trail in the activity section of the Dashboard, since the full session list is available in the Sessions tab with increased detail. Sandbox and Utility sessions are still listed in the Audit Trail.

Frame Server

Fixed:

  • Resolved an issue which could, in rare situations, prevent streaming from re-starting after a resolution change to a session.

  • Resolved several issues which could cause touch input to fail on session start.

  • Resolved an issue where rapidly changing the resolution of a session on instances with no GPU could cause the Frame service to crash.

  • Resolved an issue where credentials stored in the Windows Credential Store were not persisting on Sandbox, Utility, and Persistent Desktop instances in certain cases.

  • Resolved an issue where Ubuntu instances on Frame were displaying an incorrect resolution.

  • Resolved a rare race condition which could cause scaling and resolution change effects to be applied out of order.

  • Resolved an issue which could cause Personal Drives to not be recognized on Server 2012R2.

  • Resolved an issue that could cause a session to close unexpectedly with video error 4011.

  • Resolved an issue where some sessions would unexpectedly close and prevent users from being able to reconnect.

  • Resolved an issue with AWS-based accounts where Personal Drives would not attach to sessions using T3 instance types.

  • Resolved an issue with AWS-based accounts where Domain Joined Instances would not work due to recent name changes of EC2 instances.

v2.44.0 (Nov 15, 2019)

Frame UI

Added:

  • Improvement: Analytics page now logs and displays elasticity changes.

Fixed:

  • Resolved an issue where Frame UI values for elasticity fields (min, max, buffer) were not always consistent with platform backend values.

Frame Terminal

Added:

  • Improvements:

    • Many active dialogs that previously required a button click to dismiss can now be dismissed by pressing the Escape key.

    • General improvements to audio playback in the Frame session.

Fixed:

  • Resolved an issue when starting a session through the Session API in an browser tab that is not currently in focus.

  • Resolved an issue on touch screen devices where users were unable to zoom.

Hotfix (Nov 12, 2019)

Frame UI

Hotfix:

  • Added more instance types to Analytics usage graph.

  • Resolved an issue where the “Go to Prism” link in the Admin view was not redirecting users correctly.

Frame Gateway

Hotfix:

  • Resolved an issue that could occur when cloning a sandbox or utility server between accounts using AHV infrastructure.

v2.43.0 (Nov 8, 2019)

Frame Server v7.14.14.0

Fixed:

  • Resolved an issue where changing the name of a workload instance would not propagate to the Frame backend, therefore creating conflicts internally.

Frame Gateway v3.23.7

Added:

  • New Feature! Google Cloud Platform: Can now clone to and from accounts that have Active Directory domain configurations

  • Improvement: Improved error handling for AWS BYO cloud service.

Fixed:

  • Resolved an issue that was preventing Accounts from being created under some newly created Organizations.

v2.41.1 (Oct 29, 2019)

Server v7.14.13.0

Fixed:

  • Resolved an issue on Azure Pro (GPU) instance types with initiating the video encoder on session start which could occasionally cause poor video performance on that session.

v2.41.0 (Oct 25, 2019)

Frame UI v2.11.7

Fixed:

  • Resolved an issue where backing up certain types of volumes would not appear as “pending requests” in the Dashboard.

Frame Gateway v3.22.2

Fixed:

  • Resolved an issue where an account admin could perform clone operations that were not supported and would always fail.

  • Resolved some possible very rare edge cases when creating accounts on the Google Cloud Platform infrastructure.

Added:

  • Added error messages when using Google Cloud Platform to indicate when an instance cannot be provisioned due to resource limits or lack of instance type support in that datacenter or subscription.

Frame Terminal v3.1.1

Added:

  • Improvements:

    • Improved error handling for Frame sessions.

    • General UI improvements.

Fixed:

  • Resolved an issue where Frame sessions could display incorrect information about connection metrics, such as bandwidth or latency.

  • Resolved an issue with Safari and Edge browsers where the “Loading” screen on session start could cause display issues in certain circumstances.

  • Resolved an issue where the session would stop recognizing a file upload if the same file was uploaded more than 3 times.

v2.40.0 (Oct 21, 2019)

Frame UI v2.11.0

Added:

  • New Feature! Administrators can now enable the “quick publish” feature from the “Settings” page in their Dashboard. Quick publish allows administrators to specify how many production instances are created on publish before any existing instances are terminated. This results in a quicker publish that occurs in batches with fewer instances running at once. A regular publish will always create the max number of instances specified in the capacity settings.

  • New Feature! Administrators can now cancel a publish at any time from the Dashboard of their account.

  • New Feature! Administrators can now modify and re-verify account credentials for BYO Azure cloud accounts.

Fixed:

  • Resolved an issue where enabling the terminal shortcuts toggle from the “My Profile” page would not work.

Frame Gateway v3.21.4

Fixed:

  • Removed reference to “dirty sandbox” image when publishing an account that has an Active Directory configuration specified.

  • Resolved some edge cases with Enterprise Profiles and Personal Drives on AHV.

  • Resolved an issue that could cause restoring a Persistent Desktop from a backup to not complete.

  • Resolved an issue where changing VPC configuration on Persistent Desktop accounts that also have Active Directory configurations would fail.

Frame Server v7.14.9.0

Note

Frame Server v7.14.9.0 was released on Oct 11, 2019 but is still considered to be a part of Frame Platform v2.40.0

Added:

  • New Feature! Frame can now be configured to operate on arbitrary ports on the workload VM. By default port 443 is used.

  • Improvement: Improved error handling.

Fixed:

  • Resolved a display and performance issue which occurred specifically on Azure-based accounts using Windows 10 and the Pro 56GB instance type.

  • Resolved an issue with AWS G3 instances and multiple monitor sessions where changing the resolution could cause the monitor positions to reset to default.

  • Resolved an issue where Frame Server could not properly identify the GPU type being used on GCP-based accounts.

  • Resolved an issue with Windows 10 images where Enterprise Profiles backend would not properly communicate with the Frame service.

  • Resolved an issue on GCP accounts that have an Active Directory, users could not change the resolution until they had logged in with a domain user.

v2.39.0 (Oct 3, 2019)

Frame UI v2.10.5

Added:

  • Improvements:

    • Improved Organization search in “Create Account” dialog.

    • Improved loading times for Customer, Organization, and Account menus in Admin view.

Fixed:

  • Resolved an issue which could cause an error to appear on session close when no error had actually occurred.

Frame Gateway v3.18.8

Added:

  • Improvement: When using Frame on AHV, improved handling of server statuses when there are not enough resources to start a requested server.

Fixed:

  • Resolved an issue with Azure-based accounts where volumes (Personal Drives, Enterprise Profiles) would not detach from the VM on session end.

  • Resolved an issue where sessions would sometimes start without Enterprise Profile volumes or Personal Drives attached.

v2.38.0 (Sept 25, 2019)

Frame UI v2.10.4

Added:

  • New Feature! Added “Details” page to the Frame Dashboard. The “Details” page displays your account information and server list.

../_images/details.png
  • Improvements:

    • Timezone selection drop-down menu now displays timezones with GMT offsets.

    • Administrators can now scroll through or search for the Customer account they would like to use in the “Add Account” and “Add Organization” windows.

Fixed:

  • Resolved an issue where users could still attempt to start sessions after max number of sessions had been reached.

  • Resolved an issue where administrators could delete cloud accounts even if there were still active accounts associated with it.

  • Resolved an issue with the “Session” tab on the “Settings” page where fields would not display correctly with certain window sizes.

  • Resolved a UI issue which would prevent users from being able to create Windows 10-based Azure accounts from the “Add Account” page.

Frame Gateway v3.17.15

Added:

  • Improved handling of session status synchronization between instances, the Frame frontend, and the back-end databases.

Fixed:

  • Resolved an issue where Persistent Desktop instances would remain available when attempting to terminate via API.

  • Resolved an issue with Frame on AHV accounts where AHV-attached volumes would prevent an instance from fully terminating.

  • Resolved an issue where a race condition could cause the creation of a new Customer/Org/Account entity to hang.

  • Resolved an issue with using a special character in the Domain Settings service account password field.

  • Resolved a few issues relating to stopped and terminated instances with Google Cloud Platform.

  • Resolved an issue on AWS that could prevent cloning a sandbox or utility server from one datacenter to another.

  • Resolved an issue where an excessive number of backups were being retained.

Frame Authentication v2.0.8

Added:

  • Improved handling of responses for Admin Consent when activating OneDrive

Frame Terminal v3.1.0

Added:

  • New Feature! Buffer Time: In situations with either low bandwidth or high latency, where smoothness of stream is more important than responsiveness, the Buffer Time slider can be adjusted to increase the quality of the stream by sacrificing responsiveness. The Buffer Time slider can be accessed from the “Settings” page in the gear menu. The slider is listed in ms and the current setting represents the maximum amount of time it will buffer. In situations where there is high bandwidth and low latency, Buffer Time does not need to be adjusted.

  • Improvements:

    • Improved visual styling of the Frame gear menu and Frame status bar when in a session.

    • Advanced session stats now displays the current number of frames per second being decoded by the Frame player.

    • Disabled unsupported video presets in the Frame Player settings.

    • Improved handling of mouse movements and actions.

    • Improved handling of keyboard input.

    • Added a “Pixel ratio” slider to the resolution settings. This allows users with high pixel density displays to change the display scaling of a Frame session for better usability.

    • General UI improvements for terminal sessions.

    • Improved handling of application starts.

    • “Best Video Quality” setting is now available for all sessions by default.

Fixed:

  • Resolved an issue where the Frame Player could, in some circumstances, fail to change to a new resolution

  • Resolved an issue where clicking on the “what’s going on?” link from the “Disconnected from the server” dialog box would display blurry illegible text.

  • Resolved an issue with changing resolution where the loading screen would disappear before the new resolution was fully ready.

  • Resolved an issue with Relative Mouse Mode where pressing ESC to cancel the mode still left the mouse cursor invisible.

  • Resolved an issue in the Frame terminal where canceling a large file download would not be properly reflected in the UI.

  • Resolved an issue where reconnecting to an active session would not consistently display the “Reconnecting” overlay screen.

Frame API Gateway v2.0.4

Added:

  • General security improvements.

v2.37.0 (Sept 6, 2019)

Frame UI v2.8.60

Added:

  • Improvement: Administrators can now access the Audit Trail of an organization by clicking on the ellipsis listed next to the organization in the Admin view.

Fixed:

  • Resolved an issue where Utility server creation would fail if the name of the Utility server was longer than 50 characters.

  • Resolved an issue where Analytics would sometimes not display all data for a selected date range.

Frame Gateway v3.16.7

Added:

  • Improvement: Better handling of certain failures when provisioning instances.

v2.36.0 (Aug 29, 2019)

Frame Gateway v3.16.3

Added:

  • Improvements:

    • Improved messaging to the user when resource limits are exceeded in Azure-based accounts.

    • Improved handling of network issues in AHV implementations.

    • When a Cloud Account becomes inactive, associated accounts will be marked as retired and inactive.

    • When provisioning instances on AHV, IP address depletion is now treated the same as other resource constraints.

Fixed:

  • Resolved an issue with Azure where publishing or initiating a backup of a Sandbox while the Sandbox was on could cause issues with the Sandbox image.

  • Resolved an issue with Frame on AHV where, if the Cloud Connector Appliance is turned off or becomes unresponsive at a certain point during configuration, it would cause some needed resources to never be created.

  • Resolved an issue where an account admin could enter invalid values for session timeout fields.

Frame Server v7.13.1

Fixed:

  • Resolved an issue where a session started with one browser could not always be resumed from a different browser (e.g. Start session with Chrome, resume session with Firefox).

  • Resolved an issue where, if an app could not be started while already in a session, this could result in the user being disconnected incorrectly.

v2.34.0 (Aug 15, 2019)

Gateway v3.14.8

Added:

  • Frame on AHV: Increased consistency of VM orchestration when provisioning, starting, stopping, and terminating VMs.

Fixed:

  • Frame on AHV: Resolved an issue where, in the event that communication with Prism Central timed out, it could cause the Cloud Account to become disabled in Frame and cease communicating. Frame will now continue to try to communicate with Prism Central until it becomes available.

v2.33.0 (Aug 8, 2019)

Frame UI v2.8.44

Added:

  • Improvement: Improved messaging for scenarios where a customer exceeds instance limits on a GCP-based account.

Fixed:

  • Resolved an issue where activity logs would sometimes display the wrong timezone.

Frame Gateway v3.13.14

Fixed:

  • Resolved a rare issue which could cause a production instance on Google Cloud Platform to reboot continuously.

  • Resolved an issue which could, in specific circumstances, allow users to select an invalid disk size when creating an account or utility server, making the creation of the account / utility server fail.

  • Resolved a rare condition where a user could issue a “Power on” instruction to a terminated instance which would never complete and would prevent further instructions from being processed.

v2.32.0 (Aug 1, 2019)

Frame UI v2.8.39

Added:

  • Improvement: Clarified language on the “Analytics” page of the Dashboard.

Fixed:

  • Resolved an issue where a user could be randomly logged out of their Frame account.

Frame Gateway v3.13.12

Fixed:

  • Resolved an issue where terminating an instance that does not actually exist would never complete.

  • Resolved an issue where creating an account while the Frame master image for that account type is being updated could cause the account to fail to finish creation.

Frame Server v7.12.4

Added:

  • Improvement: Improved video encoding efficiency when “Best quality” is selected for Azure NV series and AWS G3 series instances.

Fixed:

  • Resolved an issue where when an account was joined to a domain, a session launched in Application mode did not properly detect or manage the applications in the session.

  • Resolved an issue where graphics driver conflicts could sometimes prevent sessions from starting.

  • Resolved a false timeout issue when trying to connect to a domain joined instance.

v2.31.0 (Jul 25, 2019)

Frame UI v2.8.38

Added:

  • New Early Access Feature! GCP-based accounts can now use Domain Joined Instances.

  • Improvements:

    • General UI improvements.

    • Improvements in how totals are displayed in Analytics at Customer and Organization levels.

    • Google Cloud is now properly marked as Early Access.

Fixed:

  • Resolved an issue where, when creating an account using Windows 10 on Azure, the interface would allow a user to select an invalid disk size.

Frame Gateway v3.13.6

Fixed:

  • Resolved a race condition with Google Cloud that could potentially cause a Sandbox or Utility Server to become unreachable from the Dashboard.

  • Resolved a rare issue where a user session could be closed without a close reason specified, which would result in the session failing to end properly.

Added:

  • Improvement: Added the ability for a user to specify additional Google Cloud datacenters to support without having to create a new Google Cloud cloud provider.

Frame Server v7.12.1

Fixed:

  • Resolved an issue with Linux-based accounts where the session would sometimes start with the Alt or Ctrl key being registered as pressed down.

v2.30.0 (Jul 18, 2019)

Frame Terminal v3.0.0

Added:

  • Improvement: Minor UI improvements to Frame Terminal.

Fixed:

  • Resolved an issue with Mozilla Firefox browsers where the loading screen for the Frame session would not populate correctly.

Frame UI v2.8.34

Added:

  • Improvement: Improved messaging for scenarios where a customer exceeds instance limits on a GCP-based account.

Frame Server v7.11.7

Fixed:

  • Resolved an issue with launching applications via the gear menu in non-Desktop sessions.

  • Resolved an issue with detecting correct DPI scaling.

  • Resolved an issue which could cause a resolution change to fail on GPU backed instances that are also joined to a domain.

  • Resolved an issue that could cause maximum resolution values for a session to be incorrect.

  • Resolved an issue which could cause an instance to fail to complete a needed name change after being joined to a domain.

  • Resolved an issue with the “Best Video Quality” setting in the Frame Terminal on Chrome which could cause visual artifacts.

v2.29.0 (Jul 12, 2019)

Frame Terminal v2.19.0

Added:

  • Improvement:

    • General UI Improvements.

    • Significant changes to handling pen input from digital drawing tablets.

Frame UI v2.8.32

Added:

  • New Early Access Feature! Customers can now bring their own (BYO) Google Cloud Platform accounts to Frame.

  • Improvements:

    • Administrators can now manually attempt to establish a connection to their cloud account if the automatic process times out.

    • Client-side error reporting has been significantly improved.

    • Clarified some wording in Analytics

Fixed:

  • Resolved an issue with the Audit Activity page in Dashboard where previous data would not load.

v2.28.0 (Jul 5, 2019)

Frame Terminal v2.18.0

Added:

  • Improvement: Implemented a new control channel to the Frame protocol to improve overall efficiency and reliability of file uploads.

Frame UI v2.8.29

Added:

  • Improvements:

    • Support for Personal Drives, Enterprise Profiles, and Persistent Desktop accounts on Google Cloud Platform-based accounts.

    • Further increased navigation speed between Dashboard, Launchpad, and Admin views.

Frame Gateway v3.12.2

Added:

  • Improvement: When using Frame on AHV, improved logging in the Frame Workload Cloud Connector Appliance (WCCA) in cases where it has failed to start or connect.

Fixed:

  • Resolved an issue that could occur when a volume attached to a Frame instance is manually deleted from the AWS console.

  • Resolved an issue with Azure instances which could cause them to fail to be created or turned on.

Frame Authentication v2.0.7

Added:

  • Improvements:

    • General compatibility improvements for Microsoft ADFS authentication integrations.

    • Improved support for custom SAML2 claim names for email, first name, and last name.

    • Added support for Azure AD default SAML2 claim for first name value.

Frame Server v7.11.1

Added:

  • New Feature! 4k resolution is now supported on Azure-based NV-series instance types.

Fixed:

  • Resolved an issue when publishing on Frame for AHV which could cause the image to be mis-configured during the sysprep steps.

  • Resolved an issue which could cause Basic Profiles to fail to be exported correctly.

v2.27.0 (June 27, 2019)

Frame Terminal v2.17.0

Added:

  • New: Support for the MediaStream API is now implemented for Google Chrome. This decreases CPU usage on an end user’s local device for video decoding and can reduce latency cause by video decode time.

Fixed:

  • Resolved an issue where enabling “Best video quality” or “Grayscale” toggles would not reflect in the terminal’s UI after closing the dialog.

Frame UI v2.8.17

Added:

  • Improvement: Increased navigation speed between Dashboard, Launchpad, and Admin views.

Frame Server v7.9.6

Fixed:

  • Resolved an issue where users could not disable “Best quality mode” while in the session after it was enabled.

  • Resolved an issue on Azure with Domain Joined accounts which could cause publishing to never complete.

v2.26.0 (June 20, 2019)

Frame UI v2.8.13

Added:

  • Improvement: Desired Sandbox disk size can now be entered manually upon account creation.

Fixed:

  • Resolved an issue where email addresses containing multiple periods would cause Test Drive and user invites to fail.

  • Resolved an issue where users who attempted to navigate directly to a Dashboard’s URL would be redirected to an error page.

Frame Gateway v3.11.6

Fixed:

  • Resolved an issue where turning off the Personal Drive feature without any provisioned drives would not work.

Hotfix (June 17, 2019)

Frame UI v2.8.13

  • Resolved an issue where the “Click Here to Get Started” link in the user invitation email was broken.

v2.25.0 (June 17, 2019)

Frame Terminal v2.16.0

Added:

  • Improvements:

    • Improved mouse and touch input functionality.

    • Users can now enable “Best video quality” from their Frame session.

Frame UI v2.8.12

Added:

  • Improvements:

    • Administrators using the built-in Frame IdP can now invite multiple users at once.

    • Analytics data is now displayed in UTC.

    • Timezone is now displayed on the Activity page of the Dashboard.

Fixed:

  • Resolved an issue where email addresses with multiple periods would cause Test Drive and user invites to fail.

v2.24.0 (June 6, 2019)

Frame UI v2.7.3

Added:

  • Improvements:

    • Hovering over VM names now displays additional details about the system.

    • Improved messaging when an admin attempts to upload a Launchpad background image that is too large.

v2.23.2 (June 4, 2019)

Frame UI v2.7.4

Added:

  • New Feature! Customers leveraging Azure-based Frame accounts can now use Windows 10 RS5 images (requires customer to bring their own license).

v2.23.0 (May 30, 2019)

Frame UI v2.7.3

Fixed:

  • Resolved an issue where some users would be directed to inactive accounts when navigating between the Admin and “My Profile” pages.

  • Resolved an issue where the “Analytics” page in Dashboard would sometimes display incorrect information regarding persistent desktops.

  • Resolved an issue where cloning a Utility Server from one account to another could fail.

Added:

  • Improvement: Improved messaging for scenarios where a customer exceeds instance limits on an AWS-based account.

Frame Gateway v3.11.0

Added:

  • Improvements:

    • Domain Joined Azure-based accounts can now clone Sandbox and Utility Server images to other accounts.

    • Frame accounts using AWS as the cloud provider are now created with data encryption at rest by default. All other cloud providers were already using data encrypted at rest as the default setting.

v2.22.0 (May 23, 2019)

Frame Gateway v3.9.10

  • Resolved an issue where specifying a private VPC on AWS-based accounts would not work.

  • Resolved an issue where Domain Joined Frame accounts could not successfully be configured with a private VPC.

v2.21.0 (May 21, 2019)

Frame UI v2.6.7

Added:

  • New Feature! Desktop Auto Launch allows users to launch their desktop sessions immediately upon logging in, bypassing the Launchpad.

  • Improvements:

    • Users are now redirected to login when trying to access an account that does not exist.

    • Roles displayed on the “My Profile” page are now more descriptive.

    • Improved error messaging when configuring cloud accounts.

Frame Gateway v3.9.2

Added:

  • Improvements:

    • Increasing “Max users” on Persistent Desktop accounts no longer requires the admin to publish.

    • Any new volumes provisioned on AWS-based accounts are encrypted by default.

Fixed:

  • Resolved an issue with account creation where a Sandbox instance could provision before the virtual network creation was complete.

  • Resolved an issue where some backend processes would not fully deactivate upon account termination.

  • Resolved an issue with AWS-based accounts where a disk resize operation would not communicate properly to backend components.

  • Resolved a race condition with the Frame Cloud Connector Appliance (CCA) on AHV that could cause it to fail to create the Frame Workload CCA when attaching an AHV cluster to Frame.

Frame Server v7.9.0

Added:

  • Improvement: Video encoder on non-GPU backed images has been optimized and now requires significantly less CPU than previously.

Fixed:

  • Resolved an issue with matching a session’s DPI to the local DPI on non-GPU instances.

  • Resolved an issue where a race condition could cause a Domain joined instance to not be aware that it was part of a domain, making it behave incorrectly.

Hotfix (May 16, 2019)

Frame Server

Added:

  • Improvements:

    • Increased sensitivity when using pressure-sensitive pen input mode.

    • Random password generator for Domain Settings improved to meet Windows-specific password criteria.

v2.18.0 (May 7, 2019)

Frame UI v2.6.1

Added:

  • Improvement: Disk size is now configured with a slider upon account creation.

Frame Gateway v3.8.8

Fixed:

  • Resolved an issue with AWS-based accounts where Sandboxes could not successfully clone across regions.

v2.15.0 (May 3, 2019)

Frame UI v2.5.8

Added:

  • New Early Access Feature! Google Cloud Platform now available as a cloud provider.

Fixed:

  • Resolved an issue where Enterprise Profiles feature was available on non-domain-joined Azure accounts.

Frame Gateway v3.7.0

Added:

  • Added back-end support for Google Cloud Platform.

v2.14.0 (Apr 25, 2019)

Frame Terminal v2.12.0

Fixed:

  • Resolved an issue where the video decoder could freeze after switching tabs.

  • Resolved an issue where the gear menu would sometimes not populate on the status bar when launching a session.

  • Resolved an issue where touch input would not register in normal mouse mode on touch devices.

  • Resolved an issue where some text would not populate in the dialog box that appeared before session close.

Frame UI v2.5.7

Added:

  • Improvements:
    • Analytics page in Dashboard now displays total disk volume usage and disk volume usage per day.

    • Personal Drives now available to Azure-based accounts.

    • Enterprise profiles now available to Azure-based accounts as an Early Access feature.

    • Decreased complexity for capacity management of Early Access feature Persistent Desktop. More changes here are likely.

v2.13.0 (Apr 22, 2019)

Frame UI v2.5.4

Added:

  • Improvements:

    • Admin console now displays when a customer account is being canceled or is in the process of canceling.

    • General UI improvements for the Analytics page in Dashboard.

    • Analytics page in Dashboard now allows admins to filter usage hours by instance type.

    • Improved messaging when an account admin tries to start a session on Utility or Sandbox instances, but another user already has a session.

    • When creating an account, the UI will no longer display a drop down list for cloud accounts if there is only one cloud account to choose from.

    • Admins can now disable autogrow settings for volume capacity from the “Volumes” page in Dashboard.

    • Improved validation for account creation.

    • Improved messaging for billing status of an account on Dashboard and Launchpad interfaces.

    • Added the ability to specify, when cloning a Sandbox or Utility server, that it should be joined to the domain configured for the destination account.

Fixed:

  • Resolved an issue where, when hovering over an info icon, the info button object name would appear and obstruct the view of the information displayed.

  • Resolved an issue where the UI would not accurately reflect on Launchpad when a system was out of capacity.

  • Resolved an issue where administrators would get an error when attempting to switch to “Accounts” list in the Admin console.

  • Resolved an issue where the most recently visited Launchpad would not appear in the list when navigating Launchpads.

  • Resolved an issue where terminated accounts were selectable when assigning roles to users through the “Users” interface.

Frame Gateway v3.6.7

Fixed:

  • Resolved an issue where servers would sometimes not fully terminate on Frame back end.

  • Resolved an issue where users authenticating to a domain were not given proper user permissions.

v2.12.0 (Apr 15, 2019)

Frame UI v2.5.3

Added:

  • Improvements:

    • Dashboard now informs customers when and why their cloud service is unavailable.

    • Administrators without edit permissions can now see the contents of the “Security” page of a given entity, but cannot edit them.

Fixed:

  • Resolved a race condition where a user could try to reconnect to a session too quickly after a disconnect, causing an error.

  • Resolved an issue where some admins had permissions to terminate customer entities when they were not supposed to.

  • Resolved an issue where the option to “Start Sandbox” was still displayed while the Sandbox was running.

Frame Server 7.7.10

Fixed:

  • Resolved an issue which could cause excessively long instance starts.

  • Resolved an issue where Personal Drives would not attach if the instance was not domain joined.

v2.11.0 (Apr 9, 2019)

Frame Terminal v2.11.0

Fixed:

  • Resolved an issue that could sometimes prevent users from being able to close or disconnect their sessions.

Frame UI v2.5.1

Added:

  • Improvements:

    • Improved messaging for cloud service account status.

    • General UI improvements.

    • “Add Account” button is now available to administrators when looking at terminated accounts through “Terminated” filter view.

    • Added text compression when pasting text into a Frame session.

  • New Early Access Feature! We’ve implemented the first stage of Personal Drives, which allows an account administrator to configure automatic per-user persistent storage! To check out the new feature, navigate to the new “Personal drives” tab in the Settings menu of your account Dashboard. Click here to learn more about Early Access Features.

Fixed:

  • Resolved an issue where users could not successfully switch sessions between accounts.

Frame Server v7.7.8

Fixed:

  • Resolved an issue where custom shortcut icons were not used when onboarding applications through terminal.

  • Resolved an issue where a server could get stuck upgrading Frame components

  • Resolved an issue with domain joined instances where the resolution would not update correctly when the window was resized.

  • Resolved an issue which could result in a session not reaching its configured maximum frame rate.

  • Resolved an issue where selecting “Ctrl + Alt + Del” from the gear menu in a session would result in a server error.

  • Resolved an issue which could cause sessions to display in the top left corner of the browser window on larger displays.

  • Resolved an issue with domain joined instances where publishes would hang.

  • Resolved an issue with domain joined instances where desktop sessions would launch without taskbar and desktop icons.

v2.10.0 (Mar 30, 2019)

Frame Terminal v2.10.8

Fixed:

  • Resolved an issue with domain joined instances where the session would sometimes display an error when a user attempted to login or disconnect.

Frame UI v2.4.22

Added:

  • Improvements:

    • Users can now highlight and copy entity names from Breadcrumb list at the top of the account.

    • Updated verbiage in Analytics Disk Usage tab to be clearer.

Fixed:

  • Resolved an issue where Limited Customer Admins could promote themselves to Customer Admins.

  • Resolved an issue where Authorized Nutanix Personnel would sometimes not receive a validation email.

  • Resolved an issue which would cause Launchpad selection screen animations to render poorly on screens with 2k+ resolutions.

  • Resolved an issue which would cause terminated account Dashboards to still be accessible from the accounts list on the Frame Admin page.

  • Resolved an issue where timestamps on the Audit page in Dashboard were set to an incorrect timezone.

Hotfix (Mar 27, 2019)

Frame Terminal v2.10.6

Fixed:

  • Resolved an issue where, if our primary video decode mechanism failed, our secondary fallback decoder could not be initiated. This would result in a gray screen instead of a desktop / app.

  • Resolved an issue where our primary video decoder would crash on initialization and fail to recover.

  • Resolved an issue where checking the “Do not show again” option on the session disconnect warning would not apply.

Frame UI v2.4.18

Fixed:

  • Resolved an issue which could cause account creation to fail.

v2.9.0 (Mar 21, 2019)

Frame Terminal v2.10.3

Added:

  • Improvements:

    • Improved keyboard input handling and Unicode support.

    • Improved error reporting for Clipboard feature.

Frame UI v2.4.14

Added:

  • Improvements:

    • “Organizations” search function now includes option to search by URL and Customer name.

    • “Customers” search function now includes option to search by URL.

    • Customer list can now be sorted by “Created on” date/time.

    • Admins can now lock each set of authentication settings for all authentication integrations listed under Security > Authentication at each platform tier by using the “Enforce” toggle.

    • Administrators can now select desired datacenters during the Cloud Account creation process.

    • Persistent desktop accounts now display the max number of users when applicable.

    • Updated favicon for https://frame.nutanix.com/.

    • Custom backgrounds can now be made available to all Launchpads within a given account once uploaded by a user.

    • Improved validation for Domain Join setup on Frame.

    • When adding a SAML2 provider, Frame now notifies the admin if the application ID is not unique to the platform.

    • Automated system emails have been changed to allow them to bypass spam filters.

Fixed:

  • Resolved an issue that would sometimes cause cloud account creation to become “stuck” during account validation.

  • Resolved an issue where admins were unable to save capacity settings from the Dashboard.

  • Resolved an issue which prevented admins from being able to successfully deactivate their cloud account.

Frame Gateway v3.2.4

Added:

  • Improvements:

    • Added field validation for Domain Join form.

    • Improved handling of invalid credentials for BYO Azure setup.

Frame Server v7.7.4

Fixed:

  • Resolved an issue which would sometimes cause Frame Server to crash on Pro 122GB system types.

  • Resolved an issue that could cause graphical artifacts in a session.

  • Resolved an issue where the “Download Now” and “Uploads” folders were missing from the quick access menu in Windows Server 2016 base images.

  • Resolved an issue that would prevent some domain joined sessions from starting.

Hotfix (Mar 12, 2019)

Frame UI v2.4.11

Fixed:

  • Resolved an issue that prevented admins from being able to deactivate cloud accounts.

v2.8.7 (Mar 8, 2019)

Frame UI v2.4.10

Added:

  • Improvements:
    • Time is displayed with timezone instead of GMT offset time.

    • Audit Trail section on the Activity page now displays information in columns which can be sorted.

    • New “Filter by Activity” button is available on the Audit Trail section on the Activity page, as well as a search bar.

    • Advanced Optimizations under Session Settings are now grayed out when an account is in use.

    • “Early Access” indicator UI improvements.

Fixed:

  • Resolved an issue where usage analytics were not being displayed correctly.

  • Resolved an issue where BYO Cloud account creation could get stuck in the validation phase.

Frame Gateway v2.6.38

Added:

  • Improvement: provisioning of some resources to Azure datacenters when creating an account will now run in parallel, increasing provisioning speed.

Fixed:

  • Resolved an issue which could cause a failed Publish to become “stuck.”

v2.8.0 (Feb 28, 2019)

Frame Terminal v2.8.2

Added:

  • Improvement: Changed clipboard sync method to improve reliability when copying or pasting large amounts of text.

Frame UI v2.4.4

Added:

  • New Early Access Feature! Persistent Desktops.

  • Improvements:

    • Early Access (EA) features now marked with a badge.

    • Status page in Dashboard now displays “In Session” when a server is in use.

    • Admins can now search by URL slug and customer name on the Admin page.

    • Clicking on a customer or organization entity in the Admin page now displays the list of associated sub entities.

    • Admin UI Improvements:

      • Clicking on a customer/organization entity title now displays sub entities.

      • Clicking on an account entity title takes the admin to the account Dashboard.

      • New “Edit” button takes the user to the current account/organization/customer properties page.

      • Removed “View accounts”, “View organizations”, “Go to Dashboard” buttons and replaced with “Edit” button listed above.

      • Added additional filters to Accounts lists.

      • Publish button is now separate from “Power On” button on the Sandbox/Utility Server console in Dashboard.

      • Sandbox now displays a message indicating when it is in the middle of a publish.

    • If a cloud provider cannot be removed because Frame accounts still exist that use this cloud provider, those accounts are now listed when an admin attempts to deactivate that cloud provider.

    • Improved messaging for SAML2 setup process.

    • Added easy-access links to Frame support and product documentation to Admin and Dashboard interfaces.

Fixed:

  • Resolved an issue which prevented admins from reusing account names after the account was retired.

  • Resolved an issue with SAML2 authentication where sometimes the “Always allow access” option was not working.

  • Resolved an issue where capacity values could be displayed with old data.

Frame Gateway v2.6.33

Added:

  • Improvement: Associated accounts must be retired before any cloud service accounts can be deactivated on the platform to prevent unintentional vendor issues.

Fixed:

  • Resolved an issue on Azure which could result in instances being stuck in maintenance.

  • Resolved an issue on Azure where sessions would fail to close during system backup.

  • Resolved a rare race condition during instance start that could cause it to get stuck when processing server upgrades.

Frame Server v7.5.14

Added:

  • Improvement: Improved pen input functionality.

v2.7.1 (Feb 21, 2019)

Frame Terminal v2.8.1

  • Improvement: Increased maximum bitrate to 32MBps for high-bandwidth networks.

Frame UI v2.4.0

Fixed:

  • Resolved an issue where account creation would fail if data was entered into both Custom VPC and Private VPC fields.

  • Resolved an issue which caused Utility Servers to remain visible in the UI after being terminated.

  • Resolved an issue that could cause excessive page updates.

  • Improvement: Friendlier URLs.

Frame Gateway v2.6.22

  • Resolved a race condition on account creation which could cause a sandbox to never become available.

  • Resolved an issue when publishing an account that is joined to a domain which could cause production instances to fail to join the domain correctly.

  • Resolved an issue which could cause the maximum, minimum, and buffer on the “Capacity” section of the Dashboard to be incorrectly reported.

  • Resolved a rare condition where, if an instance is rebooted prior to obtaining an IP, it fails to be registered to DNS on next boot.

v2.7.0 (Feb 14, 2019)

Frame Terminal v2.8.0

Fixed:

  • Resolved an issue which would prevent a session from closing properly when clipboard sync was disabled.

Frame UI v2.3.7

Added:

  • Improvement: Removed unsupported options from the UI when an account is using Linux.

Fixed:

  • Resolved an issue where SAML rules would remain on an account after a SAML provider was deleted.

  • Resolved an issue which prevented security settings on the “Authentication” tab in Dashboard from saving properly.

  • Resolved an issue where scheduled capacity settings were not following the time zone set for the account.

Frame Server 7.5.10

Fixed:

  • Resolved an issue which could cause a session to fail to close properly in a reasonable timeframe.

v2.6.6 (Feb 8, 2019)

Frame UI v2.3.5

Added:

  • Improvement: Admins can now set advanced protocol optimizations for individual Launchpads, Sandboxes, and Utility Servers.

  • Improvement: Users can now create app folders in their Quick Launch Launchpad.

Fixed:

  • Resolved an issue which allowed users to set capacity limits to impossible values.

  • Resolved an issue which would prevent account name changes from registering system-wide.

  • Resolved a communication issue between Frame components which would cause the minimum number of instances to display incorrectly.

  • Resolved an issue which caused SAML rules to remain after deleting the associated SAML provider from the Frame Platform.

  • Resolved a verification issue which prevented the system from registering BYO AWS Account IDs correctly.

  • Resolved an issue where account/organization/customer names would not properly sort by URL.

Frame Gateway 2.6.4

  • Reolved a possible authentication issue if the enduser was accessing the login page from a bookmark.

Frame Server 7.5.6

Note: Frame Server 7.5.6 was deployed 2/7/19

Added:

  • Improvement: Optimization of Frame Server CPU usage when hosting CPU-intensive applications.

  • Improvement: Better buffer management when a session is streaming using h.264.

  • Improvement: Improved error handling for instance boot process.

  • Improvement: Improved error handling.

Fixed:

  • Resolved an issue which could cause two cursors to appear when session scaling was above 100%.

v2.6.5 (Feb 1, 2019)

Frame Terminal v2.7.0

Added:

Fixed:

  • Resolved an issue that could cause streaming to appear to freeze in some sessions.

  • Resolved a UI issue which could occur when long-pressing keys on MacOS.

  • Resolved an issue where modal dialogs would sometimes overlap.

Frame UI v2.3.2

Added:

  • New Feature! “Quick Launch” allows users to create their own custom Launchpads.

  • Improvement: Utility Servers now display internal IP on Dashboard.

Fixed:

  • Resolved an issue which was preventing columns in the Admin page from sorting alphabetically.

  • Resolved an issue that could occur if an account admin tried to update account information with an invalid URL.

  • Resolved an issue where, when granting support access to Nutanix staff, emails were case-sensitive.

  • Resolved an issue where, when viewing retired accounts, the “Active” button still appeared to be selected.

v2.6.4 (Jan 24, 2019)

Frame UI v2.2.0

Added:

  • Improvements:
    • General UI Improvements.

    • Sandbox menu no longer displays while the Sandbox is in maintenance.

Fixed:

  • Resolved an issue which would sometimes cause the system to retain more Sandbox/Utility Server backups than specified.

  • Resolved an issue where a user could reset their account password before setting it, causing the account to be in an unusable state.

v2.6.3 (Jan 17, 2019)

Frame Terminal v2.6.0

Added:

  • Terminal sessions now launch with compatible resolution for the end user’s monitor.

Frame UI v2.1.53

Added:

  • Improvement: General tooltip improvements for most self-service components.

  • General UI improvements.

Fixed:

  • Resolved an issue with Launchpad application icons which could cause folders to duplicate.

  • Resolved rendering issues that were specific to Internet Explorer 11.

Frame Gateway v2.5.3

Added:

  • Improvement: Increased support for some UNICODE characters in account names.

Frame Server v7.3.24

Added:

  • Improvement: Improved handling of variable framerate output with Linux systems.

  • Support for GPU-based encoding on Linux systems.

Fixed:

  • Resolved an issue that would sometimes cause framerates to drop when viewing dynamic video content.

  • Resolved an issue where audio artifacts (“clicking”) could be heard with some types of content.

  • Resolved an issue which could cause sound to stop working if a session disconnected and was reconnected.

  • Resolved an issue where sound was one frame out of sync with video when playing MP4 content.

  • Resolved an issue which would prevent the on-screen keyboard from properly displaying in Windows Server 2016 instances.

  • Resolved an issue on Linux which would sometimes cause right click to not register correctly.

v2.6.2 (Jan 10, 2019)

Frame UI v2.1.50

Added:

  • Admins can now authorize access to Microsoft OneDrive for Business from Dashboard.

  • Admins can now upload custom background images for their Launchpads.

Frame Gateway v2.4.10

Fixed:

  • Resolved an issue which prevented the system from properly identifying deleted backups.

  • Resolved an issue which prevented publishes from rolling back successfully on Azure.