Integrate with Dropbox

Dropbox is a well-known file hosting service which offers cloud storage, personal cloud, and file synchronization services. Integrating Frame accounts with Dropbox is simple and can be done in a matter of minutes. This guide provides detailed instructions for installing, configuring, and using Dropbox with your Frame account.


  • A Frame Account

  • The built-in Dropbox storage connector in Frame must be disabled in order for this integration to function properly.


    Dropbox and all other storage connectors are approaching their EOL date on the Frame platform. Frame strongly recommends setting up the official Dropbox integration as described in this guide. Once the built-in storage connector has been disabled, it cannot be re-enabled.

  • Enterprise Profiles, Persistent Desktops, or another 3rd party method for user profile persistence must be utilized in order for the end user’s Dropbox credentials to persist between sessions.

Persisting Dropbox Authentication

By default, this configuration will require users to log on to Dropbox each time they start a Frame session. Enterprise Profiles can be configured to avoid this issue. Once Enterprise Profiles has been enabled for the account, the end user needs only to log in to Dropbox once within the session. From that point forward, Dropbox will automatically stay logged in using the credentials stored on the user’s profile disk.


  1. Start by navigating to the account Sandbox you would like to configure with Dropbox.

  2. Start the Sandbox session.

  3. Go to the Dropbox download site and click “Download Dropbox.”

  4. Run the Dropbox installer “DropboxInstaller.exe” within the Sandbox session.


During installation, Frame will automatically detect the installation of a new application and prompt you to “Onboard to Frame”. If you plan to deliver only virtual desktops, or would prefer this app not appear as an icon on your users’ application Launchpad, skip the onboarding workflow by clicking the “Cancel” button. You can always onboard the Dropbox executable at a later time.

  1. Once the installation is complete, the Dropbox login window will appear, simply close the window. Do not log in.

  2. Next, right-click on the Dropbox icon in your system tray, click the gear icon, and select “Quit” to completely close Dropbox.

  1. Next, navigate to %LOCALAPPDATA% in File Explorer and delete the Dropbox folder.


Starting Dropbox again will recreate the %LOCALAPPDATA%Dropbox folder in the Frame user context. This ensures Dropbox will recognize that it has not been run in the end user’s context and will create the first run version of %LOCALAPPDATA%Dropbox for the end user.

  1. Lastly, power down the Sandbox and publish your changes.