Data Availability

Frame Account data in terms of analytics, logs, reports, and notifications is available in Frame Dashboard for a set period of time based on the table below. If customers need to preserve any data beyond the availability periods noted below, certain data can be saved by downloading and saving via the Download CSV or Download Report buttons in Dashboard or via our Admin API.

Customers wishing to leverage Frame Admin API to export their data can learn more by reading our official blog article.

Account Data

Availability

Downloadable CSV/Report

Admin API

Sessions

No Limit *

Usage

No Limit *

Disk Usage

No Limit *

Elasticity

3 Months

User Activity

12 Months

Session Reports

No Limit *

Audit Trail

24 Months

Session Trail

2 Months

Session Logs

1 Month

Tasks

12 Months

Notifications

12 Months

* Data will remain available until Frame Account is terminated.

Note

The availability periods above are subject to change. Any data that needs to be preserved should be downloaded on a regular basis.